Studylog Systems, IncDirector of Engineering
Apr. 2021 - Nov. 2023๐ง๐ฒ๐ฎ๐บ ๐๐ฒ๐ฎ๐ฑ๐ฒ๐ฟ๐๐ต๐ถ๐ฝ:
๐ธSpearheaded and led a high-performing remote software engineering team, cultivating a strong, positive culture and achieving 100% employee satisfaction and retention.
๐ธStarted up and led performance reviews, defined goals, mentored, and coached. ๐ง๐ฒ๐ฐ๐ต๐ป๐ถ๐ฐ๐ฎ๐น ๐๐ฝ๐๐ถ๐๐๐ฑ๐ฒ:
๐ธSuccessfully initiated and implemented innovative technical solutions, reducing system downtime by 25%, saving millions in revenue.
๐ธImplemented a security enhancement process, resulting in 100% resolved vulnerabilities and increased customer trust.
๐ธExpertly handled multiple crises to achieve 100% customer satisfaction and restored trust, saving $50K in lost revenue.
๐ธActed as a guiding voice for major architectural and technological decisions. ๐ฃ๐ฟ๐ผ๐ฐ๐ฒ๐๐ ๐ข๐ฝ๐๐ถ๐บ๐ถ๐๐ฎ๐๐ถ๐ผ๐ป:
๐ธStrategically planned product roadmap to consistently align with business needs, leading to improved productivity and 100% on-time delivery.
๐ธBoosted Scrum team efficiency by 25% through cross-functional collaboration, leading to improved QA and support processes.
๐ธStreamlined development processes by introducing tech documentation, CI, and automation, resulting in a 30% decrease in time-to-market.
๐ธOptimized SDLC and Agile methodology, leading to a 35% reduction in project delays and a 30% improvement in quality of deliverables. ๐ฃ๐ฟ๐ผ๐ฑ๐๐ฐ๐ & ๐๐๐๐๐ผ๐บ๐ฒ๐ฟ ๐ฆ๐๐ฐ๐ฐ๐ฒ๐๐:
๐ธLed a revamp of a flagship application, resolving 70% of tech debt and achieving 100% uptime.
๐ธDeveloped and maintained strategic partnerships with key customers, leading to a 50% improvement in customer retention.
๐ธElevated customer satisfaction by 20% by leading the development of SME-level support strategies and directing the creation of comprehensive documentation for the support team on MSSQL Server and database performance.
๐ธChaired recurring company-wide team-building meetings, increasing team cohesion and communication, resulting in a 20% increase in productivity.