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Work Background
FreelanceFractional CTO
Jun. 2024Advising startup founders on technology, product and strategy
Kind Hearts Labs LLCFounder CEO & CTO
Dec. 2023San Francisco Bay AreaWorking on SaaS products for social behavior change as a one person team. Designing, developing and launching various MVPs.
Founders NetworkMember & Lead Mentor
May. 2023
Studylog Systems, IncDirector of Engineering
Apr. 2021 - Nov. 2023𝗧𝗲𝗮𝗺 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽:
🔸Spearheaded and led a high-performing remote software engineering team, cultivating a strong, positive culture and achieving 100% employee satisfaction and retention.
🔸Started up and led performance reviews, defined goals, mentored, and coached. 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗔𝗽𝘁𝗶𝘁𝘂𝗱𝗲:
🔸Successfully initiated and implemented innovative technical solutions, reducing system downtime by 25%, saving millions in revenue.
🔸Implemented a security enhancement process, resulting in 100% resolved vulnerabilities and increased customer trust.
🔸Expertly handled multiple crises to achieve 100% customer satisfaction and restored trust, saving $50K in lost revenue.
🔸Acted as a guiding voice for major architectural and technological decisions. 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻:
🔸Strategically planned product roadmap to consistently align with business needs, leading to improved productivity and 100% on-time delivery.
🔸Boosted Scrum team efficiency by 25% through cross-functional collaboration, leading to improved QA and support processes.
🔸Streamlined development processes by introducing tech documentation, CI, and automation, resulting in a 30% decrease in time-to-market.
🔸Optimized SDLC and Agile methodology, leading to a 35% reduction in project delays and a 30% improvement in quality of deliverables. 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 & 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗰𝗰𝗲𝘀𝘀:
🔸Led a revamp of a flagship application, resolving 70% of tech debt and achieving 100% uptime.
🔸Developed and maintained strategic partnerships with key customers, leading to a 50% improvement in customer retention.
🔸Elevated customer satisfaction by 20% by leading the development of SME-level support strategies and directing the creation of comprehensive documentation for the support team on MSSQL Server and database performance.
🔸Chaired recurring company-wide team-building meetings, increasing team cohesion and communication, resulting in a 20% increase in productivity.
Stealth StartupCo-Founder, CTO
Jan. 2019 - Apr. 2019🔸Researched, planned, and designed the MVP for a cross-platform application (Web and Mobile), selecting the optimal tech stack to ensure scalability and performance.
🔸Architected and deployed AWS infrastructure for the MVP, leveraging cloud technologies to enable seamless scalability and reliability.
VisaSr. Software Engineer
Aug. 2016 - Apr. 2021Foster city, CA𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 & 𝗙𝗲𝗮𝘁𝘂𝗿𝗲 𝗜𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻:
🔸Successfully designed, developed, and documented new critical features in a major clearing & settlement Windows application (C#, C++, C) while managing productive cross-team collaboration.
🔸Led efforts to enable 20+ domestic financial rules for Argentina and Chile, supporting country-specific financial services and facilitating market expansion into key regions.
🔸Adapted Visa's core financial product to support redenomination in Venezuela, ensuring seamless processing of 100,000+ daily transactions.
🔸Developed and led implementation of code supporting a joint currency coalition for three countries, enabling multi-country currency support.
🔸Initiated and developed a custom utility to generate index text files from 2,000+ documents, streamlining historical research and boosting team productivity 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗜𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁 & 𝗘𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆 𝗚𝗮𝗶𝗻𝘀:
🔸Spearheaded and managed the WIKI documentation portal, achieving a 70% reduction in app maintenance effort and freeing up engineering resources for other priorities.
🔸Reduced production issues by initiating and contributing to the regression test startup, including creating an 80-page regression test plan, documenting 100+ screens, and defining testing approaches based on entity type.
🔸Revamped error-handling middleware, resulting in a 75% decrease in application failures, creating more user-friendly errors, and enhancing client satisfaction. 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆 & 𝗦𝘆𝘀𝘁𝗲𝗺 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻:
🔸Resolved legacy high-severity security vulnerabilities by conducting research on legacy systems, proving them as false positives, and presenting findings to security engineers.
Pandemonium AviariesSenior Web Developer
Jun. 2016 - Sep. 2016Palo AltoDeveloped, designed and maintained company's web site as all hats one person team
NaturenessFounder
Jan. 2015 - Aug. 2017San Francisco Bay AreaLeveraging my lifelong passion for medicinal plants and decades of accumulated knowledge drawn from various ancient cultures, I launched a successful business venture. I developed a well-received line of organic skincare and haircare products, reflecting my commitment to natural health and wellness. 🔸Developed innovative organic skincare and haircare product formulations, tailored to meet market demand for natural, high-quality ingredients.
🔸Designed all packaging and labels to align with the brand’s vision, ensuring a visually appealing and cohesive product presentation.
🔸Successfully launched and maintained e-commerce websites, driving online sales and enhancing customer engagement.
🔸Managed the entire product lifecycle, from manufacturing to packaging and shipping online orders, ensuring a seamless customer experience.
OrangeSenior Software Engineer
Jan. 2009 - Mar. 2011IsraelDesigned and developed software applications by successfully converting business requirements into easily maintainable software applications (C#, ASP.NET, JavaScript), authored all required documents for SDLC.
Surpassed client expectations and received recognition for "best IT project", achieving the highest satisfaction rating at 95%.
Led a process of choosing the best workflow development software for the division, streamlined business processes by automating workflows programmed in C# and K2 Studio.
Comverse Technology, Inc.Senior Software Developer, Technical Team Leader
May. 2007 - Dec. 2008IsraelDeveloped software in C#, APS.NET, Java and components for SharePoint. Designed and developed workflow systems (C#). Designed and developed Outlook plugin (C#, WPF). Developed customized SharePoint Advanced Search(C#).
Initiated and led the development of a Knowledge Share resource for 20 engineers, increasing team
productivity by 20% and streamlining code and tool reuse.
Researched and successfully presented the Software Usability (UX) playbook - "Why Software Sucks" to the team.
Successfully led, mentored and guided a team of 2 interns, resulting in 2 permanent job offers, contributing to the growth and success of the software development team.
Malam TeamSoftware Developer
Sep. 2005 - May. 2007Provided software design, development, digital transformation and automated process software development
services for the diverse clientele of the company (C#, K2, ASP.NET, VB.NET, SQL, PL/SQL).
Streamlined customer service processes by developing an application with Microsoft open source Customer Care Framework (C#, Win forms, Multithreading), resulting in a 50% decrease in response time for a major credit card company.
For 9 month was full time DBA, developing large MSSQL stored procedures/SSIS jobs at Israeli largest Bank -Hapoalim.
OmnisysSoftware Developer and System Administrator
Mar. 2005 - Aug. 2005IsraelDeveloped software applications, software components for SharePoint & Microsoft Project Server (C#, ASP, JavaScript, SQL). Administrated office network. Handled System Admin duties internally.
Successfully owned and maintained an ASP website of a public transportation company.
Ibbim - student residential and developmental center Information Technology Manager
Sep. 2002 - Sep. 2004South District, IsraelI was managing everything related to IT: supporting existing hardware and software, working with vendors on issues and hardware replacements, managing public computer room, security and safety of devices, establishing schedule for student groups and supervisors shifts, training, making sure that at any given time there was a high asset availability
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