Elizabeth Howard - Senior Project Manager, Private

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Work Background

Capital OneSr. Manager, Platforms Well Managed

Jul. 2021Virginia, United StatesLeads team of associates performing all well managed functions for highest scored Critical Business Process with accountability spanning multiple Accountable Executives Extensive relationships & knowledge across complex customer management platform ecosystem Process and discovery liaison for platform modernization relative to process teams Consults on Capabilities Governance Model Oversees horizontal governance for Cross Lifecycle Services, to include Disclosures, Correspondence, and Data Quality Controls

Capital OneManager, Data Segmentation Delivery Team

Jan. 2019 - Jul. 2021Richmond, Virginia, United StatesLed team of Data Analysts, Project Managers and contract resources Team Lead overseeing delivery for all marketing and servicing campaigns via Fractal for 3 delivery areas. Established new Process for delivery and participated in well-managed 2nd/3rd line activities Served as a lead for delivery on several critical risk events and elevated new intent implementations

Capital OneSr. DevOps Engineer

Oct. 2017 - Jan. 2019Richmond, VirginiaPerformed DevOps engineering infrastructure, security group, and maintenance activities utilizing AWS technologies, Chamber of Secrets, Gihub, etc. Completed AWS Cloud Certification

Capital OneSr. Project Manager & Certified Scrum Master

May. 2016 - Oct. 2017Richmond, Virginia AreaManaged various projects and served as Certified Scrum Master for Agile Pod supporting travel and expense platform. Supported integrations in Global Finance, representing payments and travel. Implemented intake process for payments and travel support team.

Independent ConsultantOwner

Apr. 2014 - Apr. 2016Richmond, Virginia Area- Management consultant with start-up winery and event venue - Responsible for wedding and events business plan - Served as project manager for venue design/construction team, reporting to owner, general contractor and architect - Oversaw development and implementation of marketing plan for winery tasting room, weddings and events - Managed all contract negotiations with suppliers, vendors and contractors - Created business process map for wine making operations with winemaker - Managed wine making materials supply-chain - Performed market research and analysis needed to create fee structures and pricing for products and services - Procured, implemented and trained staff on internal software systems

The Cordial CricketOwner/Event Planner

Feb. 2005 - Apr. 2016Richmond, Virginia Area- Owned and operate small business specializing in wedding planning & coordination, wedding/event invitations and stationery, to include retail storefront - Planned and execute highly detailed weddings and events for clients with budgets of $100,000+ - Managed multiple event stakeholder priorities, budget and timeline, while negotiating competing priorities and demands - Select and manage all contracted event vendors Industry Expert - Presented relevant educational material at industry trade conferences - Freelance writer for Stationery Trends Magazine, WedLock Magazine, Richmond Wedding Guide and The Wedding Planner Magazine

Efficiency AdvantageOwner/President

Jan. 2005 - Dec. 2008Richmond, Virginia AreaThe Bank of Southside Virginia - Mortgage Loan Department - Carson, VA - Lean Six Sigma Process Engineering and Improvement Project reducing days in closing cycle Richweb, Inc. - Richmond, VA - Technology Strategy & Software Development and Sales for ReferralTrak Software - User Interface Design, Software Testing, End-User Training, Product Manual Development - Seminar/Conference Creation & Implementation for ReferralTrak client banks Royall & Company, Richmond, VA - Analyzed client requirements, performed source to target mapping prior to data transfer Dream Dinners - Richmond, VA - Sales/Marketing, Public Relations, Social Media, Managed Direct Mail Electronic Data Implementation

Royall & CompanyClient Data Associate

Jan. 2005 - Dec. 2006Richmond, Virginia Area- Collaborated with clients, internal account teams and client data steward team to plan, organize and develop processes which efficiently and effectively extracted, transferred and loaded client data into systems - Coordinated data with client goals for downstream marketing campaign execution - Performed source to target mapping, data monitoring, analysis, reporting to support client data transfer integrity and decision-making

The Bank of Southside VirginiaAssistant Vice President - Business Development Officer

Jan. 1999 - Dec. 2005Carson, VirginiaAssistant Vice President/Business Banking (6/2003 - 4/2005) Investment Program Manager (5/2004 – 4/2005) - Developed/Administrated first bank-wide Business Development Program, focused on sales and referrals - Completed the highest number of annual business development calls in the 100 year history of the financial institution, resulting in receiving rapid promotion to Assistant VP, as well as the institution’s coveted “Spark Plug” award - Supervised 2 Investment Consultants for BSV Financial Services Investment Program - Supervised platform Annuity Sales program for 20 licensed Investment Associates located in retail branches - Served as liaison and manager for Investment and Insurance program with affiliate broker/dealers - Managed Electronic Banking Department and all sales/support of Cash Management services to commercial small business customers - Served on Training and Technology Committees Business Development Officer (3/2003 – 6/2003) - Actively participated in business development activities, such as in person visits to existing and prospective customers, trade shows, and public relations event - Continued support and administration of all Electronic Banking products Electronic Banking Officer (1/2001– 3/2003) - Responsible for sales of Internet based Cash Management and Sweep Investment product to commercial customers - Administrated, supported and marketed electronic banking (Internet Banking and Online Bill Payment) - Participated in Bank Training Committee to redevelop and administer internal training programs Technology Specialist (5/2000 – 12/2000) - Assisted with bank-wide completion of upgrade to Windows 2000 network - Designed and supported bank website and intranet - Provided help desk support for all users, computers and the network

Micro Modeling AssociatesComputer Programmer

Jan. 1998 - Dec. 1999-Visual Basic Programmer & Software Developer - Obtained Microsoft Solutions Provider Certifications - Managed client priorities against software development schedule and deliverables