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Work Background
Bayt.comBusiness Unit Manager - Recruitment Solutions
Jan. 2024Dubai, United Arab EmiratesManage the sales team responsible for SME acquisition in Dubai. My role is centered around motivating my team, and coaching them to success. YTD we have achieved 20% YOY growth (as of July).
Bayt.comSenior Account Manager
Jan. 2023 - Jan. 2024Dubai, United Arab Emirates
Bayt.comRecruitment Consultant and Account Manager
Apr. 2021 - Dec. 2022Dubai, United Arab EmiratesRecruitment Consultant at the Middle East's #1 job site.
Bayt.comClient Acquisition UAE and Oman
Jan. 2021 - Mar. 2021United Arab EmiratesSolely responsible for the acquisition of all clients across the UAE and Oman.
Offer recruitment solutions that best fit client requirements, ensuring customer satisfaction.
Bayt.comClient Acquisition
Apr. 2016 - Dec. 2020United Arab EmiratesIn summary, I work with employers to ensure they successfully hire talented individuals as easily and as quickly as possible. I have been awarded as the top customer retaining relationship manager across all 13 Bayt offices in the Middle East multiple times. I attribute this to the fact that I genuinely care about the people I work with, and I have a great ability to communicate effectively. This allows me to get the right information across to multiple audiences and understand people from diverse backgrounds. Fully proficient in:
• Applicant Tracking Systems (ATS)
• Drafting job descriptions
• Sourcing for talent via multiple avenues
• Preparing candidate shortlists
• Conducting telephonic interviews
• Conducting system trainings My daily duties include:
• Providing end-to-end online recruitment solutions to employers in order to build and develop long term relationships
• Assisting in sourcing for candidates according to the client's requirements
• Drafting job descriptions on behalf of clients to attract relevant applicants
• Screening candidates and providing a shortlist that matches the client's requirements (this includes a range of professionals across multiple industries)
• Conducting in depth trainings for clients to ensure a full understanding of the system
• Advising and assisting employers in their recruitment and selection practices, ensuring efficiency
• Coordinating preliminary interviews
• Handling client acquisition as well as account management, whilst maintaining key business partnerships through offering superior customer care
• Conducting industry analyses in order to provide more tailored client solutions to ensure successful hiring
• Managing client relationships, from client acquisition through to retention, in order to increase customer satisfaction
Driven Properties L.L.C.Client Relationship Manager
Sep. 2015 - Mar. 2016United Arab EmiratesAt Driven Properties, I learned and succeeded quickly, and as a result was promoted quickly too.
I started out in the marketing department, handling property listings and all customer care related issues.
Within 8 months, I got the opportunity to become a client relationship manager, where I handled our top level clients. In the role, I interacted with local and international clients who required luxury short term rental properties, which included writing up quotations, negotiations, logistics and operations. Client Relationship Manager - September 2015 to March 2016
Listings and Customer Care Coordinator - January 2015 to September 2015 I was awarded top employee of the month in August 2015.
Promoted within 8 months, September 2015. (Clients: B2C, B2B)
Driven Properties L.L.C.Listings and Customer Care Coordinator
Jan. 2015 - Sep. 2015United Arab Emirates
Gras SavoyeIntern
May. 2014 - Sep. 2014Kenya• Managed and processed insurance claims on behalf of corporate clients
• Conducted in depth analyses of and making inferences on claims data for health insurance
• Ran market research on available insurance policies across several insurance companies for clients
Gulf Energy LimitedExports Intern
Oct. 2013 - Jan. 2014Nairobi• Formulated the export sales department’s comprehensive annual sales plan (2014)
• Restructured the system of managing the bond and warehouse summaries to increase efficiency in the export sales department
• Managed the batch movement records through all oil storage facilities across the country for the supply & trading department
• Managed the receipt of all payments made towards the company for the finance department
AIESECVice President of Outgoing Exchange
Jul. 2012 - Dec. 2012South AfricaAIESEC Monash South Africa As the VP of outgoing exchange, I, along with the team, facilitated multiple student exchange programs where students from all over the world, travelled to several countries such as Muaritius, Angola and Hingary for internships centred around community development.
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