Symphony, Inc.Operations Officer and Chief Corporate Editor
Sep. 1996 - Jul. 2016During this time, my primary responsibility was overseeing clients' marketing, acquisition, and management, as well as delivering projects spanning associations, foundations, public service, government organizations, private sector, and nonprofit organizations. In addition, I was entrusted with overseeing and managing several core business units, including marketing, branding, human capital, finance, and training. I led 16 divisional management leadership direct reports in various locations and managed a global workforce of 3,000. My teams used and delivered customized web parts and integrated enterprise content to promote project team collaboration, workflow, and content management for internal and external clients, leveraging technical solutions such as Salesforce, custom in-house development of a CMS, and training tracking solutions. My delivery of services to business units and clients was centered around project management, process engineering, risk identification, mitigation, process efficiency, capacity planning, market branding, tolerance, content writing, and quality control. I reviewed, managed, and maintained corporate compliance for ongoing contractual obligations and presented solutions to executive management and project members. As part of my responsibilities, I strategized, crafted, and documented corporate risk management policy and defined process improvement, implementation, and market tolerance terms. Executive Vice President of Operations (2002 – 2004)
I was responsible for maintaining and structuring all levels of the corporation's operations and existing client portfolio, ensuring financial stability and security during the restructuring period. I consulted with the board of directors, investors, and advisors to evaluate and present the merits of new acquisition offers. ** more in resume **