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Work Background
Process Excellence Manager, VP
Union BankProcess Excellence Manager, VP
Jul. 2015United StatesSpecialize in change management, process optimization, process management and support of enterprise strategic initiatives.
Technical Writer/Analyst
MUFG in the AmericasTechnical Writer/Analyst
Feb. 2012 - Jul. 2015Develop and produce content for a large financial institution, including CMS knowledge base, policy and procedure updates, and other online content.
Principal
Flor Blanco ProductionsPrincipal
Mar. 2010 - Aug. 2013Flor Blanco Productions is a communications and business consulting service company.

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