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Work Background
Partner - Manufacturing and Automotive
2PACEPartner - Manufacturing and Automotive
Sep. 2023Paris, Île-de-France, FranceManufacturing and Automotive sector sales development and project management in sales performance optimisation. End to end project management ranging from functional requirements collection, solution selection, implementation agile management, release management and user management.
Director - Business transformation
EYDirector - Business transformation
Feb. 2019 - Sep. 2023Paris Area, FranceSales and service efficiency optimisation through digital transformation and CRM suite tools. Specific hot topics : digital B2B complex sales, CPQ Recent most relevant transformation projects in the automotive, pharmaceutical and retail business areas.
Senior Manager - Deloitte Digital - CRM
DeloitteSenior Manager - Deloitte Digital - CRM
Feb. 2017 - Feb. 2019Neuilly sur Seine- CRM projects scoping and management - CoE setup and operation - Major automobile account management and development
CRM Project Director
IDEMIACRM Project Director
Jan. 2012 - Feb. 2017Paris Area, FranceSales and marketing processes digitalisation and transformation with Salesforce CRM implementation and run management: - Sales, Service and Marketing clouds - Commercial leads and commercial opportunities processing and monitoring - Customer 360° view - Management reporting and commercial KPIs - Customer request and complaints management
Europe Sales Support Manager
Oberthur TechnologiesEurope Sales Support Manager
Jan. 2008 - Dec. 2012- Commercial opportunities Sales follow up - Supply chain coordination and bottleneck resolution - Tender desk / Bid Management
Europe Marketing Manager - Nissan Europe
Nissan West Europe – FranceEurope Marketing Manager - Nissan Europe
Jan. 2005 - Dec. 2008Promotion, Price, Communication and Product development - Design and deployment of Sales tools and methods - Sales performance forecasting and monitoring - Management of a team of 20
Marketing and communication manager
Groupe RenaultMarketing and communication manager
Jan. 2002 - Dec. 2005Cergy-PontoiseMarketing & Communication Department build and consolidation: - Lead acquisition and management process definition - Customer profile and commercial opportunity staging and processing - KPIs launch in all activity fields - Promotional campaigns planning and delivery
Marketing product manager
Groupe RenaultMarketing product manager
Jan. 1998 - Dec. 2002Allemagne- New brand launch in the after market (Motrio) - Promotion plans set up and follow-up - Design and implementation of “Original spare parts” localised loyalty program
Factory Controller
Schneider ElectricFactory Controller
Jan. 1997 - Dec. 1998Stuttgart Area, GermanyReporting and KPI follow up, margin control and operations review
Stagiaire audit interne
SCA - Hygiene and Forest Products CompanyStagiaire audit interne
Jan. 1995 - Dec. 1996

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Personal Pitch
CRM Project Direction
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