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Work Background
EGADE Business School del Tecnológico de MonterreyEducational Innovation Director
Oct. 2021Monterrey, Nuevo León, México* Identify opportunities for improving teaching and learning processes with value initiatives that impact the design of academic experiences in different programs at EGADE.
* Manage the 4-team work in designing, developing, and implementing academic experiences that integrate active methodologies and technological tools.
* Design technology-supported learning models that facilitate teaching and learning processes.
* Promote and disseminate initiatives related to educational innovation internally and externally to share best practices.
* Explore, test, and develop new digital products by integrating innovative learning experiences into academic programs.
* Advise and support in the design of innovative learning experiences, intensifying their appropriate use to ensure the quality of programs at EGADE
Tecnológico de MonterreyDesign of training solutions leader
May. 2017 - Oct. 2021Monterrey, Nuevo León, México* Design of online and blended training programs for LATAM, Spain, and Portugal for the e-learning training project at BBVA.
* Definition of didactic models adapted to the BBVA training model.
* Consultation with vendors and global business areas at BBVA for adapting training proposals to the digital medium through the technological platform (LMS).
* Knowledge management in open resources for the BBVA catalog.
* Definition and management of reports and dashboards for e-learning training activities in the various countries where BBVA operated.
* Handling requests for production of training programs and operational management of global programs.
* Academic design and proposal of training programs on various topics: skills, commercial business, finance, risk, technology, innovation.
Tecnológico de Monterrey.Digital Global Consultant
Apr. 2016 - May. 2017Monterrey y alrededores, MéxicoAcademic design for the Digital Solutions Design area at the Tecnológico de Monterrey, Europe Campus. Defining proposals for digital solutions in various projects and monitoring the development of these projects.
ITESMRegional Director for Spain and Portugal in the e-learning project of BBVA
Sep. 2010 - Mar. 2013Madrid Area, SpainCustomer support for course production and operation of global programs in Spain and Portugal. Managing operations for global programs. Monitoring activities related to the design, development, production, and operation of training programs and solutions. Designing global training programs. Interacting with regional directors in different countries to oversee global programs.
ITESMTraining Senior Consultant -Tecnológico de Monterrey-BBVA
May. 2009 - Apr. 2016Madrid Area, SpainDesign of online and blended training programs at a global level, Spain and Portugal. Definition of didactic models adapted to the BBVA training model. Evaluation and adaptation of didactic proposals, courses, and training solutions for implementation on the BBVA technological platform. Content analysis, evaluation, and search for new content for the online catalog. Development of catalog and activity dashboards at a global and country level. Coordination of the team of experts for the development and design of content for the BBVA project. Definition of Communities to support training and training for experts and moderators. In the past year, collaborated with the BBVA Content Observatory conducting analysis and evaluation of content based on MOOCs and open resources for different areas of knowledge, managing the MOOCs catalog, and producing activity reports and dashboards.
ITESMCoordinator of the Instructional Design Consultants team
May. 2006 - May. 2009Monterrey Area, Mexico
Tecnológico de MonterreyCorporate training solutions leader
Aug. 2005 - May. 2006Coordination of e-learning projects; planning and management of the necessary resources for e-learning project production (human, technological, logistical resources); and negotiation of internal and external agreements and commitments. Some of the projects I have been involved in include: risk training program for BBVA supervisors in Latin America, competency courses for BBVA executives in the United States, architecture and construction lectures for clients and suppliers of the Mexican company CEMEX, executive skills courses in Mexico and Latin America for PepsiCo International, and hybrid courses for Nestlé's Sales School.
Tecnológico de MonterreyInstructional Designer for corporate courses at the Virtual University.
Jul. 2002 - Jul. 2005Consulting, designing, and managing projects for e-learning corporate training courses. I have collaborated with various companies, including BBVA Corporate Spain in designing and creating content for courses offered in Latin America, Pfizer, Lilly, the Mexican Association of Market Research and Public Opinion Agencies (AMAI) in Mexico City, ITESM Business Incubator, Suramericana (a Colombian insurance company), and CEMEX Corporate Lectures.
Consultora independienteScriptwriter and Consultant
Sep. 2001 - Aug. 2006Monterrey Area, MexicoContent scriptwriter for videos and corporate events for companies like CEMEX, Cervecería Cuauhtémoc Moctezuma, Tec de Monterrey, and British American Tobacco in Monterrey, Nuevo León, Mexico. Advisor for training program contents for distance learning and internal communication at Cervecería Cuauhtémoc Moctezuma, delivered through their internal corporate television network, and for the Instituto Técnico Floral in Latin America in video format.
Own bussinessConsultant, Instructor, Content author and instruccional designer
Sep. 2000Monterrey y alrededores, México*Academic designer for training models in organizations.
*Instructor for training courses for elementary and high school teachers on topics of educational innovation.
*Instructor for training programs for instructors in organizations, focusing on developing digital competencies in the classroom and online courses.
*Webinar speaker on topics related to corporate training, virtual learning environments, facilitation of virtual sessions, and academic design.
*Consultant for organizations in defining digital-focused training programs.
*Scriptwriter for events, corporate videos, and training content.
*Content author for digital courses on various topics: conflict resolution, leadership, time management, decision-making. *Leadership workshop instructor.
*Author of research publications for international conferences.
Delfos BooksCofundador
Sep. 1999 - Aug. 2001Monterrey Area, MexicoE-commerce business creation and support in designing promotion and distribution strategies
Tecnológico de MonterreyTutor professor and logistic and communication coordinator
May. 1995 - Jun. 2002Monterrey* Participation in the design of distance (by TV) and online courses (tec.com); monitoring, evaluating, and providing feedback on student activities. Facilitating student learning. * Coordination, design, and supervision of promotion and internal communication projects. Responsible for managing information within the division, providing support and follow-up for divisional strategic planning and projects. * Logistical advisory and follow-up on the requirements of satellite and online courses, as well as designing communication and service strategies for the Program. * Assisting professors in the design of distance courses and handling the logistical and administrative activities of courses offered in Mexico and Latin America.
Autonoma/FreelanceScriptwriter and Training Consultant
Jan. 1995 - Jan. 2017Madrid Area, SpainWrite scripts for events and corporate videos, and provide training services for online training programs.
Tecnológico de MonterreyCommunications Specialist
Sep. 1994 - Mar. 1995Coordination of internal events, design of communication strategies, and editing of an internal newsletter.
GRUMAInternal Communication Assistant. Human Resources Department
May. 1993 - Jun. 1994Monterrey Area, MexicoInternal Events Coordinator, Communication Strategy Designer, and Editor of an internal newsletter. Responsible for human resources inventory information, job descriptions, and presentation design.
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