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Work Background
ToysmithBusiness Process Analyst
Apr. 2022Review current business processes to help define and implement new processes and procedures. Educate, train, & define backup support for key processes and functions within the organization. Continually identify areas for process improvement in conjunction with input from various departments.
ToysmithWarehouse Supervisor
Apr. 2019 - Apr. 2022Oversee the process of key account orders to ensure accuracy and competency. Maintain shipping timeframes to assure products are processed within the shipping window and documents are completed for shipping department. Responsible for updating procedures based on any vendor compliance updates. Assist in processing and staging orders. Collaborate with other departments including inventory control and inbound operations.
McLane Company, Inc.Warehouse Supervisor
Mar. 2018 - Oct. 2018Sumner, WASupervise a rotating team of 30 associates executing shipping department functions and ensuring all efforts meet company standards and goals. Ensuring orders are processed and shipped accurately with high quality. Organize and maintain relevant documentation from deliveries, and coach associates to better improve quality of work. Interact with transportation to ensure routes are departing at expected times. Engage in nightly picking functions to expedite the production. Employ advanced computer skills to execute functions in AS400 system.
Key Contributions:
• Entrusted with daily workflow planning and prioritize staff assignments to meet warehouse demands.
• Contributed to significant improvements with KPI
• Implemented procedures to improve workforce morale
Office DepotWarehouse Specialist
Oct. 2015 - Mar. 2018Sumner, WAI currently lead a team of 20+ executing all Receiving department functions in accordance with company standards to ensure orders are processed and inventoried accurately. I organize and maintain relevant documentation for deliveries, and review invoices in detail to identify and resolve any discrepancies. I also engage hands on with breaking down deliveries as needed and employ my advanced computer skills to execute receiving functions and maintain data integrity in enterprise systems. Key Contributions: Contribute to daily workflow planning and prioritize staff assignments to meet warehouse and organizational demands. Entrusted with onboarding and training new associates to bring them up to speed quickly and effectively. Expertly troubleshoot product issues and address any purchase order disputes.
Office DepotWarehouse Associate
Nov. 2014 - Oct. 2015Kent, WAI was brought onboard initially as an associate before being promoted in less than a year. I quickly and efficiently processed invoices and received incoming freight. I picked products, packed orders, and palatized/wrapped in preparation for shipping. I also pitched in to load and unload trailers. Key Contributions: Effectively utilized the WMS/CICS system to complete receiving tasks and correct information as needed. Troubleshot product and order discrepancies.
MicrosoftTest Associate II
Aug. 2014 - Oct. 2014Redmond, WAI was integrally involved in executing daily checkups on software to verify usability and accuracy prior to public release. As such, I adeptly scrubbed/regressed and reviewed for duplicate bugs and documented posttest sessions results in Microsoft Word files. Key Contribution: Credited for logging 65+ bugs in Microsoft Visual Studio and conducted hundreds of test cases in multiple test passes.
AmazonWarehouse Associate
Jun. 2014 - Aug. 2014Bellevue, WAI gathered orders in the warehouse, picking and packing products in preparation for delivery.
Key Contribution: Adeptly verified product quality prior to packing and loading customer orders.
MicrosoftTesst Associate I
Aug. 2013 - Mar. 2014Redmond, WA
I expertly logged approximately 200 bugs in Microsoft Visual Studio during tenure and accurately maintained data in Excel spreadsheets. I also crafted posttest reports in Work documents. Key Contributions: Executed thousands of test cases in multiple test passes through Pavilion. Adeptly processed basic functions testing for software through Excel to scrub/regress and check for duplicate bugs.
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