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Work Background
Eltresis - Technology & ConsultingDirector of Business Development
Apr. 2022İzmir, Türkiye
Jabil HealthcareTechnical Business Development Manager
Jun. 2018 - Mar. 2022San Jose, California
Turk TelekomHealthcare Business Development Group Manager
Jan. 2013 - Dec. 2017Within his role as a Healthcare Business Development Manager, Ozden handled new business development for Healthcare IT/ICT systems, signed a deals worth of $200 Million for hospital ICT deals in 2016. He led the business development vertical and managed and coordinated on ground marketing initiatives, might include traveling to clinics often to collect survey information, feedback etc. Ozden created presentations on targets, impact measurement, goals for the entire marketing team for regular reviews with senior management. He successfully recognized customer needs and matched up these needs with company’s competencies to create new products or services, like Remote Patient Monitoring, Chronic Illness Tracking, Telehealth Solutions and Video Conferencing Solutions. Ozden worked closely with network expansion and operations team. He evaluated and developed Business Cases and Business Plans for each product/service. He achieved and enhanced new competencies for the company to generate new revenue streams, like end-to-end ICT solutions for the healthcare facilities. He generated B2B Sales opportunities by market assessment and appropriate strategies. He administered Business Development Team; involved in hiring, coaching, motivating team members.
PhonoClickSales Manager
Jan. 2012 - Dec. 2013As a Sales Manager, Ozden administered entire sales activities of the company’s mobile services and products while directing sales projects; negotiated commercial and operational contract terms, close sales. Ozden efficiently analyzed communication-related needs and implanting plans and strategies as per requirement.
ims HealthSales Manager
Jan. 2010 - Dec. 2012Within his role as a Sales Manager, Ozden administered the entire sales activities of IMS’s SaaS, CRM and Database Services. He motivated and advised reps to improve their performance, as well as hire and trained new sales representatives. He supervised and mentored sales team and employees on a daily base. He built and maintained healthy relationships with decision makers and executives. Ozden ensured that the sales department works cross-functionally with executives from other departments. He devised strategies and techniques necessary for achieving the sales targets. He efficiently mapped potential customers and generated leads for the organization. He successfully negotiated contracts and order fulfillment. He significantly marketed potential and way of success by each product and channel. Furthermore, Ozden monitored market, competition, and activities and analyzed the market. He followed up recommended pricing strategy and margin; efficiently revamped the whole sales process to improve sales performance and customer satisfaction. He expertly changed the service offering and pricing strategy to better suit the local market.
GE HealthcareSales Leader
Jan. 2008 - Dec. 2010As a Sales Leader, Ozden played a role as a customer advocate, operated at both a strategic and tactical level to engage and facilitate relevant GE teams to sustain and grow the customer relationship. He planned, designed and executed the entire Multi-Vendor Services Sales Business with existing and new customers. He led the sales process: Identified/created opportunities; qualified customer needs, developed and presented solutions proposals and quotations, and responded to customers’ clinical/technical/process questions in order to successfully close sales. Ozden served as a business liaison for largest and key hospital customers. He directed the Key GE Healthcare Accounts and managed all Service needs and relations. He administered Service Contract and non-contract Sales for medical diagnostics equipment from multi-vendors in the region. He researched and evaluated market trends to establish pricing strategy and insured pricing compliance for segment opportunities. Ozden leveraged customer relationships and detailed knowledge of customers’ processes to ensure predictable execution of deals against quarterly and annual targets. He expertly predicted orders and sales of assigned territory and submit monthly reports. He produced Sales and Marketing Strategies to grow business in Central Asia. He managed Customer Relationship Management and complete dedication to Customer Satisfaction.
Siemens HealthcareSales Manager
Jan. 2005 - Dec. 2008At Siemens, Ozden developed business plans and built strong business relationships. He forecasted orders/sales within the applicable sales funnel tools & serviced Contract Sales for Siemens Medical Devices installed base in a specified region. He managed quoting and closing contract renewals and warranty conversions for existing and new customers. Also, Ozden was involved in managing the first call, creating quotes and price analysis, and supporting device sales by creating advantageous after-warranty service contracts. Additionally, Ozden collaborated with Headquarters to create new opportunities and customers for devising strategies with regard to service marketing; participated in government and military tenders; designed list price tables for startup, warranty and service contract prices for different modalities. Combated the competition of client retention through the introduction of 5 or more-year service contract offered at a predetermined discount as well as introduced service deals automatically kicking in after warranty period expires.
Analog DevicesProduct Engineer
Sep. 2004 - Dec. 2005Chelmsford, MAFull characterization of the RF and Microwave product line, creating and managing datasheets
Hands-on Testing and Operating Lab Test Equipment (Spectrum Analyzers, Signal Generators, Oscilloscopes etc.)
Test Equipment for Analog, Digital and RF Component Level Characterization
Developing test plans, testing, evaluation and validation Creating product specifications, full documentation and data books, organization of product release
Analog DevicesApplications Engineer
Sep. 2000 - Sep. 2004Chelmsford, MACustomer support and contact, troubleshooting at component and board levels for customers Writing application reports and notes, providing direct support and training to sales engineers
RF and DC testing of all product range, building customer samples and prototypes
Operating test Equipment for Analog, Digital and RF Component and board level
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