Michael Woods - Executive Team Lead, Target

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Work Background

TargetExecutive Team Lead - Specialty Sales

Sep. 2022

TravisMathew ApparelStore Manager

Aug. 2020 - Sep. 2022Southlake, Texas, United States

LOFT BY ANN TAYLORStore Manager

Apr. 2019 - Jul. 2020Austin, Texas- Ensure operational success in a Top 25 Store for the West Region, with a focus on staffing and development of associates. - Instated a "Selling Over Service" Culture within first 90 days of position, allowing our team to achieve Q2 sales results by +0.3%. -Refocused on the importance of Client Loyalty, surpassing store credit card goals in June and July. -Began retraining of existing associates on the basics, establishing a level of standard throughout the team to bring a consistent experience to clients.

J.CrewStore Director

Aug. 2017 - Apr. 2019Lake George, New York- Oversaw all decisions in a $1.78million volume store, including staffing/recruiting, selling, customer and client acquisition, training, operations, and financial choices impacting P&L. - Reinstated and retrained on selling-first techniques going into Q3, resulting in a sales increase of 11% to end Fiscal 2017 up 4% to plan with a positive spread. - Reinforced loss prevention habits of continuously monitoring Salesfloor and fitting rooms, reducing loss from -0.73% at mid-year to -0.46% at year-end. - Streamlined operations and inventory processes in-store to reduce back-of-house clutter and lessen the amount of time spent in back searching for product to fulfill customer requests. - Served as the Human Resources manager, with responsibilities including: maintenance of confidential files; monitoring payroll; recruiting new associates; processing new hire paperwork; writing schedules based on forecasted sales/traffic reports to properly meet the needs of our business/customers. - Continuously developed associates to ensure adequate bench-strength for open management positions. - Regularly updated District Manager and Regional Vice President on sales, J. Crew Card application results and payroll utilization. - Achieved monthly J. Crew Card Goals four months straight by 3-5% through coaching and in-store incentive competitions to reinforce positive behaviors.

J.CrewAssociate Store Manager, Merchandising and Human Resources

Aug. 2016 - Jul. 2017Lee, Massachusetts- Planned and executed monthly merchandising sets and rollout of new products in Women’s, Men’s and Crewcuts, adapting corporate initiatives to meet the older layout of our store. - Analyzed Stock-to-Sale reports to assess product sell-through, making adjustments in presentations when needed to improve sales of under-performing product. - Maintained a 60 to 66% margin across shops in a $2.77million volume store. - Fulfilled basic HR duties, like the completion of ‘new hire’ paperwork (including processing I9s), maintaining confidential employee files, and training new hires on selling basics, POS functionality and product knowledge. - Served as stand-in Store Director, overseeing store operations including year-end inventory with a successful shrink of -0.44%. - Owned the Salesfloor as Selling Manager throughout the day, assisting customers and growing sales with active selling practices while promoting J. Crew Card benefits in the Fitting Rooms and at POS. - Achieved personal sales from February to August 2017 of $99,607.

TargetVisual Merchandising Team Leader

Oct. 2015 - Aug. 2016Latham, NY- Infused a focused “Style” throughout our store-owned brands, maintaining full and impactful displays, including endcaps, throughout both Hardlines and Softlines in a $33million volume store. - Owned Furniture Focals, Mannequin Moments, Shoe, Cosmetics, Accessories and Seasonal departments, leveraging five Merchandise Brand Team Members to ensure completion of projects. - Attended weekly Store Walks with Store Team Leader, and bi-monthly Walks with Market Leader and Visual Merchandising Market Lead to discuss “wins and opportunities” throughout store, increasing our performance in company’s main focuses. - Analyzed sales reports weekly in Softlines, Home, Baby and Beauty to see personal impact on sales and to plan out the week’s schedule, prioritizing projects and maximizing investment of payroll. - Increased margins in our Women’s Softline offerings from a 56% to 68%, utilizing affective Visual Merchandising techniques to protect liabilities and increase sell-thru before going Clearance. - Partnered with Planogram Team Leader to plan out Seasonal Department sets and prioritize the use of payroll. - Covered other Salesfloor or Front End Team Leader responsibilities when needed, writing break schedules for team members during shifts and responding to guest complaints or concerns.

Honors College, Virginia Commonwealth UniversityUndergraduate Research Coordinator

Jan. 2014 - Jul. 2015Richmond, VA- Coordinated two undergraduate research summer programs specifically for Honors students – one pairing between 18 and 22 students with faculty performing their own research projects, the other showing 20 incoming Freshman the research opportunities available to them at the university. - Planned and hosted banquet for student presenters and faculty members from 14 Virginia colleges and universities when VCU hosted the 2015 Virginia Collegiate Honors Council Research Conference. - Regularly visited Honors sections of courses, volunteered at information fairs, and spoke at student orientations to promote programs and encourage a dedication to research. - Updated the Research portion of The Honors College’s website, using various aspects of WordPress and Adobe Publisher to reformat how our information was diffused to the student body. - Assisted the Associate Dean with compiling data on students’ involvement in community service, creating reports that were used in presentations during requests for more funding.

Honors College, Virginia Commonwealth UniversityAssistant to the Director of Undergraduate Research

Jan. 2013 - Jan. 2014Richmond, VA- Performed day-to-day administrative duties, including scheduling appointments and screening calls for the Assistant Dean. - Represented The Honors College at events the Assistant Dean was unable to attend, speaking about Undergraduate Research and the College’s role in university initiatives. - Maintained the Research portion of The Honors College’s website, updating information, dates and deadlines on summer programs, research conferences, and ways in which our students could find funding for their activities. - Served as the College’s liaison with the university’s Office of Research, connecting our students to a larger network of opportunities - Held weekly office hours, meeting with students attending conferences to offer suggestions on how to improve presentations.

StarbucksShift Supervisor

Jan. 2011 - Oct. 2015Albany, NY; Richmond, VA; State College, PA- Managed five separate locations in three states, in café and drive-thru locations with volumes ranging from $1.3million to $3.4million. - Deployed between two and nine baristas during shifts, recognizing personal strengths to maximize productivity and minimize bottlenecks in service. - Connected with customers while delivering legendary service to uphold the company’s core values and mission, sharing coffee knowledge and offering informed suggestions to those looking for a change. - Trained new hires, and regularly coached partners on sales techniques, company culture, policies, regulations, operations, etc. to ensure our stores were staffed with the best teams possible. - Performed basic opening and closing procedures, including the handling of cash tills, bank deposits, and following cleanliness standards to set our stores up for proper service.

StarbucksBarista

Sep. 2010 - Jan. 2011State College, PADemonstrated excellence in service and hospitality to consistently deliver legendary customer service, while sharing knowledge of coffee and retail to customers to build regular clientele.