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Work Background
Houston Analytics Ltd
Senior Support Manager
Jun. 2021 - Aug. 2024
Helsinki, Uusimaa, Finland
IBM
Service Delivery Leader
Sep. 2020 - Dec. 2020
Finland
IBM
Accelerated Value Leader
Aug. 2014 - Sep. 2020
IBM
Premium Support Manager
Jul. 2008 - Aug. 2014
IBM
IT Specialist
Dec. 2000 - Dec. 2008
Engel Group Ltd
IT Manager
Sep. 1998 - Dec. 2000
Finland
IT Manager responsible for the IT and phone-systems. Planned and executed a company wide migration from one OS to another. Participated in different projects in the branches to make them more efficient.
IBM
Network centric IT Specialist
Feb. 1995 - Aug. 1998
Helsinki
Started with the PC Company dealer helpware. Founded the IBM Finland Internet business unit with two other colleagues. 1st webmaster of IBM Finland. Founding member of the e-business unit in Finland. Founding member of the Security unit in Finland. Participated in the pre-work for a Secure Electronic Transactions Redbook.
IBM helpline (Falcks redningskorps AS)
IT Support person
Nov. 1993 - Feb. 1995
Copenhagen Area, Denmark
IBM HelpWare and OS/2 Hotline 24/7 support in the Nordic team.
vestek
Salesperson + IT services
May. 1990 - Oct. 1993
Espoo, Finland
Sales in boat equipment shop and desktop publishing for the whole company. Made the Finnish manuals and other material for the different departments.
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