BioTelemetry Healthcare, formerly CardioNet/MednetVice President of Customer and Clinical Operations
Oct. 2013 - Nov. 2014Malvern, PABioTelemetry Healthcare is focused on the diagnosis and monitoring of cardiac arrhythmias, or heart rhythm disorders. The Company provides cardiologists and electrophysiologists who prefer to use a single source of cardiac monitoring services with a full spectrum of solutions, ranging from the differentiated Mobile Cardiac Outpatient Telemetry™ (“MCOT™”) service to wEvent, event, Holter, Pacemaker and International normalized ratio (“INR”) monitoring. INR monitoring is a measurement of blood coagulation in the circulatory system and is prescribed for patients on long-term anticoagulation therapy. Recruited by the CEO to stabilize the operations to prepare the company for sale or growth. Responsible for the 24/7 operation of three independent diagnostic testing facilities performing remote heart monitoring Responsible for patient and physician enrollment, training and quality assurance, process improvement and customer satisfaction
Span of control of 330 employees across four locations with seven direct reports
Budgetary responsibility above $10 million while supporting revenues above $130 million