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Work Background
CEQUENSHead of People and Culture
Jan. 2024
Talent Intelligence HubManaging Director
Jun. 2023United Arab Emirates
Restore TalentHR Strategy Director
Jan. 2023 - Apr. 2024
Gargash GroupHead - Talent Management & Training
Jul. 2022 - Jul. 2023Dubai, United Arab Emirates• Performance Management: Implementing performance management systems to assess and evaluate employee performance. This may involve setting performance goals, conducting performance appraisals, providing feedback and coaching, and identifying opportunities for employee development.
• Training and Development: Identifying training needs within the organization and coordinating the design and delivery of training programs. This includes both employee development initiatives and compliance training to ensure employees have the necessary skills and knowledge for their roles.
• Compensation and Benefits: Managing the administration of employee compensation and benefits programs, such as salary structures, incentives, bonuses, and health insurance. • Organizational Development: Collaborating with senior management to develop and implement strategies to enhance organizational effectiveness, employee engagement, and culture. This may involve initiatives such as talent management, succession planning, and change management.
• Employee Communication: Facilitating effective communication channels between management and employees. This includes disseminating company-wide announcements, organizing employee engagement activities, and fostering a positive and inclusive work environment.
Confidential ( Consulting Firm)Human Resources Manager - Consulting Contract
Feb. 2022 - Jul. 2022Dubai, United Arab Emirates• Recruitment and Staffing: Overseeing the recruitment process, including job postings, resume screening, interviewing candidates, and making hiring decisions. You may also be responsible for conducting background checks and coordinating onboarding activities for new employees.
• Employee Relations: Promoting positive employee relations by addressing and resolving employee concerns, conflicts, and grievances. • HR Policies and Procedures: Developing and implementing HR policies and procedures that align with the organization's goals and comply with applicable laws and regulations.
• HR Information Systems: Overseeing the maintenance and utilization of HR information systems (HRIS) to effectively manage employee data, track HR metrics, and generate reports. • Compliance: Ensuring compliance with employment laws and regulations at all levels, such as labor laws, equal employment opportunity (EEO) regulations, and health and safety standards
Dubai Holding Asset ManagementTalent Development Manager & Recruitment
Mar. 2020 - Apr. 2022Dubai, United Arab Emirates• Led the talent development group, including conducting a training needs analysis, handling succession planning, and designing individual development initiatives that focused on national talent development and gender equity.
• Designed and implemented programs that matched the company’s leadership, vision, and objectives and also ensured that its internal talent pool remained upskilled and competitive.
• Designed and led coaching programs that improved the personal and professional wellbeing of company employees.
Dubai Holding Asset ManagementActing Director - Talent Development & Acquisition
Jun. 2019 - Feb. 2020Dubai, United Arab Emirates
Dubai Holding Asset ManagementTalent Development & Acquisition Manager
Feb. 2016 - May. 2019Dubai Emirate, United Arab Emirates• Talent Development and Acquisition.
o Developed and implemented comprehensive talent management and internal retention frameworks, including revamping talent acquisition strategies that more effectively attracted and retained top talent, reduced the time-to-hire, and increased the quality of new hires.
o Worked with senior executives to develop long-term human capital strategy and annual strategic plans that matched key company initiatives, including those involving Emiratization, employee engagement, and performance management.
o Managed the executive leadership development program.
o Developed onboarding programs and designed a career development framework for employees.
o Implemented a program that identified and rewarded high-performing employees.
o Led initiatives that improved employee satisfaction and engagement, which increased retention and reduced turnover.
• Succession Planning.
o Implemented succession planning strategies that ensured there was always a continuous pipeline of internal talent to fill critical roles.
o Established a succession plan that identified high-potential employees (Emirati and expats) and trained them for future leadership roles.
• Performance Management.
o Designed and implemented performance management systems that matched employee goals with company objectives.
o Implemented tools and processes that tracked and analyzed performance data.
o Managed the leadership and development budget.
o Led learning and development initiatives that helped the company achieve its organizational objectives.
• Training.
o Developed a comprehensive organizational training needs assessment that identified skills gaps and training priorities. The needs assessment helped the company create training programs that better matched its strategic objectives.
o Led the graduate trainee development program for UAE national talent development.
o Designed technical and non-technical programs in various learning formats for different leadership levels.
Dragon OilHR Generalist & HR Financial Management Team Leader
Jul. 2012 - Feb. 2016Dubai• Human Resources.
o Recruited high-level and other senior executives.
o Implemented company-wide career development strategies across all departments, including creating the first e-learning project, developing career progression programs, and scheduling career development activities.
o Developed mentoring programs and updated the organizational chart.
o Developed human resources policies for the finance department, including clear desk, Emirati individual development plan, information security, and job rotation policies.
o Conducted an internal audit and an assessment of all development programs every quarter.
o Created KPIs and job descriptions that matched the company’s goals, mission, and vision.
o Helped implement Oracle, including suggesting how to use the software to streamline work processes.
• Financial Management.
o Handled budget planning for administration, manpower, and training, including creating a five-year budget forecast. Worked with the division head to create five-year rolling targets.
o Prepared monthly analyses and forecasts of projected manpower budget use. Helped other department heads ascertain and better monitor their projected and actual budget expenses.
o Established a business control framework, identified risk factors, prepared monthly MIS Dashboard and variance reports, handled authorizations for expenditures (AFEs), and reviewed and updated financial procedures.
ETA Group of CompaniesSenior Recruitment Specialist
Feb. 2012 - Jun. 2012Dubai• Recruitment.
o Developed and delivered comprehensive and innovative recruiting strategies that identified and evaluated talent in the MENA region in a variety of industries.
o Worked with the Head of Emiratization to develop and implement recruiting practices and procedures for UAE nationals.
o Worked with senior executives to assess market conditions and hiring trends in order to attract top talent Emiratis.
o Managed the entire “end-to-end” hiring experience and process for all candidates, including those on fixed term contracts, as well as temporary agency staff, contractors, graduates, and interns.
o Helped hiring managers establish and apply a consistent candidate assessment process, including developing interview evaluation criteria and identifying job requirements.
o Wrote and distributed job descriptions and recruitment advertisements on various social media channels. • Talent Development.
o Worked with internal stakeholders on a variety of workforce planning topics, including those involving internal movement, salary equity, and staff-level planning.
o Developed introduction programs for new employees.
o Evaluated staff performance and conducted disciplinary hearings, investigations, and terminations as per UAE labor law.
o Maintained the company’s applicant tracking system.
HSBCRecruitment Officer
May. 2010 - Jan. 2012Dubai• Wrote job descriptions, notices, and advertisements for vacant staff positions.
• Handled recruitment activities, including scheduling and participating in applicant interviews, and conducting reference checks.
• Developed introduction programs for new employees and conducted exit interviews.
• Provided advice and assistance to staff and senior executives about pay and benefit systems.
HSBCOperations Officer / Sales Ledger Controller
Feb. 2010 - Apr. 2010Dubai• Processed and paid invoices and ensured the prompt payment of trade receivables from buyers.
• Maintained sales ledgers and the overall factoring systems together with HUB control accounts, including identifying and resolving any issues.
• Answered customer calls, including resolving any issues.
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