Chicago Legal Search, Ltd.Administrative Assistant, Help Desk
Aug. 2013 - Jul. 2014Chicago LoopHelp Desk Technician providing technical support to growing office by providing all facets of computer help desk support such as troubleshooting, program and software installations, and maintenance while also filling various administrative needs throughout the office. - Use of strong problem solving skills by diagnosing, troubleshooting and resolving employee issues with hardware maintenance, installations and upgrades
- Analyze basic Google analytics data in relation to PPC, SEO and keyword reporting
- Combine patience, determination and persistence to troubleshoot client/tech issues related to network, email and other IT issues.
- Database entry through updating information and/or records management.
- Use of search engines and other programs to locate specific detailed information related to legal recruiting