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Work Background
Associate Creative Director, Digital
Claire'sAssociate Creative Director, Digital
Aug. 2020 - Aug. 2024Hoffman Estates, Illinois, United States
Senior Digital Creative Manager
Claire'sSenior Digital Creative Manager
Jan. 2019 - Aug. 2020Hoffman Estates, Illinois, United States
Digital Creative Manager
Claire'sDigital Creative Manager
Jan. 2018 - Jan. 2019Hoffman Estates, Illinois, United States
Senior Digital Designer
Claire'sSenior Digital Designer
Sep. 2016 - Dec. 2017Hoffman Estates, Illinois, United States
Digital/Web Designer
Claire'sDigital/Web Designer
Jul. 2014 - Sep. 2016Hoffman Estates
Administrative Assistant, Help Desk
Chicago Legal Search, Ltd.Administrative Assistant, Help Desk
Aug. 2013 - Jul. 2014Chicago LoopHelp Desk Technician providing technical support to growing office by providing all facets of computer help desk support such as troubleshooting, program and software installations, and maintenance while also filling various administrative needs throughout the office. - Use of strong problem solving skills by diagnosing, troubleshooting and resolving employee issues with hardware maintenance, installations and upgrades - Analyze basic Google analytics data in relation to PPC, SEO and keyword reporting - Combine patience, determination and persistence to troubleshoot client/tech issues related to network, email and other IT issues. - Database entry through updating information and/or records management. - Use of search engines and other programs to locate specific detailed information related to legal recruiting
Freelance Web Designer/Graphic Designer
Self EmployedFreelance Web Designer/Graphic Designer
Jan. 2013 - Aug. 2019Create digital and print materials such as web designs and online promotional materials combined with design concepts for business cards, brochures and other traditional marketing material. - Gathered and obtained research material through Google Analytics data, client creative briefs and other UX methods to create unique design concepts - Worked with clients one-on-one through in-person, telephone and online communications to get client interviews and feedback as well as to present design concepts and revisions. - Created and coordinated project timelines to meet clients expectations and deadlines - Engaged in additional assignments with client through superior client satisfaction
Customer Service Representative
ABC Plumbing, Heating, Cooling & ElectricCustomer Service Representative
Jan. 2011 - Jan. 2013

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Creative Services for eCommerce Success
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