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Work Background
Indirect Retail Executive
Philip Morris InternationalIndirect Retail Executive
Mar. 2024Nicosia, Cyprus
Planning Executive
Philip Morris CYPlanning Executive
Mar. 2022 - Mar. 2024Nicosia, Cyprus
Accounting Assistant/ Office Administrator
O1 Advisory LimitedAccounting Assistant/ Office Administrator
Aug. 2019 - Mar. 2022Cyprus
Service Agent
Royal Forex LimitedService Agent
Jun. 2018 - Aug. 2019CyprusCRM Support
Full Time Co worker Customer Care Team
H.M. Housemarket LTD (IKEA)Full Time Co worker Customer Care Team
Nov. 2017 - Jun. 2018Nicosia, Cyprus
PART TIME CO-WORKER (CUSTOMER SERVICE: EXCHANGE AND RETURNS, TELEPHONE CALL CENTER, ENTRANCE HOST)
IKEA GroupPART TIME CO-WORKER (CUSTOMER SERVICE: EXCHANGE AND RETURNS, TELEPHONE CALL CENTER, ENTRANCE HOST)
Jun. 2014 - Nov. 2017CyprusResolve customer issues by opening customer cases, collecting pertinent information, informing customer of options and finding un acceptable and cost-conscious solution. Handling Customer Complaints and difficult calls, communicating effectively with other departments to solve problems. Report on a weekly basis, the total number of open issues for the Key Performance Indicators(KPI’s)on Service Operations.
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