Bogdan Hiriscau

Senior support analyst @Globalapptesting.com

ITSecurity AnalystQA EngineerTech SupportData Analyst

With over 18 years of experience in the tech industry, I am a Senior Technical Support Analyst currently working at Global App Testing. I bring a wealth of expertise in technical troubleshooting, customer support, and quality assurance. My career has spanned various roles, from Quality Assurance Team Lead to Senior Technical Support Analyst, across leading companies such as Accenture, Cybercom Group, and Quantic Lab. I have a deep understanding of quality control processes, having spent over a decade ensuring software quality, user experience, and successful project deliveries. My strengths lie in team management, inventory control, and game testing, which I have honed throughout my professional journey. I thrive in high-pressure environments where I can lead teams to deliver top-tier solutions that meet both business and client needs. Based in Cluj-Napoca, Romania, I am passionate about using my experience to drive results and contribute to the success of forward-thinking tech organizations.

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Work Background

Senior Technical Support Analyst

Global App TestingSenior Technical Support Analyst

Jan. 2015Cluj-Napoca metropolitan area, Cluj, Romania

Quality Assurance Engineer

AccentureQuality Assurance Engineer

May. 2012 - Dec. 2015Cluj-Napoca, Cluj, Romania

Quality Assurance Engineer

Cybercom GroupQuality Assurance Engineer

May. 2010 - May. 2012Cluj-Napoca, Cluj, Romania

Quality Assurance Team Lead

Quantic LabQuality Assurance Team Lead

Apr. 2006 - Apr. 2010Cluj-Napoca, Cluj, Romania

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Senior Technical Analyst: Expertise in Tools & Process Improvement

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