With over 18 years of experience in the tech industry, I am a Senior Technical Support Analyst currently working at Global App Testing. I bring a wealth of expertise in technical troubleshooting, customer support, and quality assurance. My career has spanned various roles, from Quality Assurance Team Lead to Senior Technical Support Analyst, across leading companies such as Accenture, Cybercom Group, and Quantic Lab.
I have a deep understanding of quality control processes, having spent over a decade ensuring software quality, user experience, and successful project deliveries. My strengths lie in team management, inventory control, and game testing, which I have honed throughout my professional journey. I thrive in high-pressure environments where I can lead teams to deliver top-tier solutions that meet both business and client needs.
Based in Cluj-Napoca, Romania, I am passionate about using my experience to drive results and contribute to the success of forward-thinking tech organizations.More...