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Work Background
Head of Human Resources
JAS Forwarding (USA), Inc.Head of Human Resources
Apr. 2019 - Jul. 2023Atlanta, GeorgiaMy role reported directly into the President and CEO, and I was a strategic member of the executive team. Key responsibilities in this role included partnering with management and executive leadership to create practices and programs that provided an employee-oriented, high-performing and engaged culture. I also provided guidance and direction to develop and coordinate the implementation of services, policies, and programs through my HR team.
HR Business Partner and Benefits Manager
JAS Forwarding (USA), Inc.HR Business Partner and Benefits Manager
Feb. 2017 - Apr. 2019Greater Atlanta Area● HR Business Partner for the Western Regions which consists of providing consultation to Branch Managers and Regional VPs on performance management, employee relations issues, policy and procedure questions and interpretations, as well as general HR support for 3 RVPs, 13 Branch Managers and approximately 270 employees. ● Conduct investigations on policy violations, employee complaints, alleged employee conduct, and provide recommendation for further action. ● Direct oversight and management of all Health and Welfare plans to include medical, dental, vision, disability, life, legal, and retirement plans. ● Implemented Human Resource Information System (HRIS) which included upgrading the payroll and timekeeping system, then managed the project of building and implementing the Benefits, Recruitment, and Performance Management modules of the ADP Workforce Now platform. ● Created and implemented Wellness plan with a 31% participation rate. ● Negotiated cost decreases to administrative fee, resulting in taking a projected 6% budget increase in medical costs down to 2% for the 2018 plan year, - Additional cost savings made for 2019 planning resulted in a small 1% increase which the organization absorbed (no cost impact to employees). ● Brought savings to the organization of over $130k via rate negotiations, auditing of carrier invoices, and negotiating with vendors for more competitive pricing. ● Responsible for managing key functions of the health and welfare, 401k plan, and FMLA/LOA/ADA/WC administration to approximately 680 employees. ● Supervisory responsibility for the department HR Generalist and USA Receptionist.
Lead HR Business Partner
CenturyLinkLead HR Business Partner
Aug. 2016 - Feb. 2017Greater Denver Area● Provided HR Leadership for 4 VPs, 2 SR Directors, and 430 employees across the nation in the sales and marketing division to include talent management, performance management, succession strategies, interviewing new talent, and executing on strategic initiatives across all lines of business. ● Pivotal in the recruitment and hiring of new talent to grow strategic business initiatives within the Sales Alliances team, trusted advisor on caliber of talent and ability to influence leader’s hiring decisions. ● Organizational design consultant to sales and sales operations to ensure alignment with Sr. Leadership expectations on spans and layers. ● Direct and influence leaders in performance management best practices which led to positive attrition of lower performers. ● Consulted on cost reduction measures which included a large-scale reduction in force. ● Successfully on-boarded new Directors and VPs to include briefing on critical key HR practices and initiatives within their first 30 days, which ensured the ability for leaders to execute on end of year tasks. ● Conducted 8 calibration sessions in preparation for the 2016 performance review cycle which included facilitating dialogue among leaders to ensure proper ratings across the sales and sales operations functions. ● Partnered with Centers of Excellence on the rollout of performance management tools for 2017 merit.
Human Resources Manager
Arrow ElectronicsHuman Resources Manager
Jan. 2014 - Aug. 2016Englewood, CO● Trusted advisor to 1 VP/GM, 3 VP's, and 8 directors with over 225 employees in a business with approximate revenue of $5.7 billion per year. ● Led 7 succession management sessions in 2014 and 2015 resulting in actionable plans to reduce successor gaps. ● Acted as a strategic business partner with client leaders on appropriate employee corrective actions such as performance improvement plans, coaching, and development plans to improve staff skills. ● Identified an overtime expense cost savings opportunity for the business that resulted in an estimated annual operating cost savings of $500K per year. ● Promoted to HR Manager after 8 months of employment. ● Instrumental in leading all aspects of HR including workforce planning, succession management, performance management, talent acquisition and retention, compensation planning and change management initiatives for division Sales Leaders. ● Managed HR Intern which consisted of leading and directing them through several projects including creation of a “What Good Looks Like” framework, “Best Practices for Performance Review Comments” guide for managers and creating several guides to promote a manager self-service environment. ● Partnered with business leaders coaching and counseling on best practices, policies, regulations and other sensitive HR issues. ● Strong ability to influence and drive change in the organization. ● Responsible for providing strategic direction, counsel, and partnership in supporting a sales organization. ● Facilitated active identification and management of “key talent” through the performance management, talent assessment and succession planning and management processes. ● Provided reporting analytics with key insights and proposed actions for adoption.
HR Advisor
OricaHR Advisor
Nov. 2012 - Jan. 2014● Implemented an HR Information System (HRIS) system on North America platform involving extensive coordination with global team. ● Provided HR Generalist Support to over 600 employees in the United States and Canada to ensure consistent and value-added application of HR policies, programs, and training, in alignment with the overall Orica HR strategy and Orica business strategy. ● Managed the HR Coordinator which included a large project to bring file room into compliance with I9’s, immigration paperwork, as well as ensuring medical files were not housed within the general employment files ● Supported the HR Business Partner team in handling Employee Relations issues, recruiting, benefits, compensation, annual performance reviews, training & communications, and workers compensation management. ● Managed all aspects of regulatory compliance issues including audits, complaint resolutions, reporting & legal challenges to achieve best possible outcomes for business. ● Researched, developed, & implemented new tools for use by North America managers to support HR needs & requirements. ● Key team member for implementation of LMS project for North America, to include gathering and formatting data, mapping existing data to new platform, and ensuring documentation was accurate for other team members to move forward with future activities. ● Developed SOP on terminations, system entry for new HR Information System (HRIS), and FMLA processes to remain compliant with severance per state laws and reduce inefficiencies with duplicate efforts.
Board of Directors
Community Health Charities of ColoradoBoard of Directors
Jan. 2012 - Nov. 2012Greater Denver Area•Served on the Board of Directors for non-profit charity that collects worksite donations through various local Denver and Colorado campaign efforts. •Attended quarterly Board meetings to review budgets, policies, campaign status, and governance issues.
Benefits Manager- Eastern Region
Westwood CollegeBenefits Manager- Eastern Region
Oct. 2007 - Nov. 2012Greater Denver Area● Introduced HDHP program alongside PPO with 52% enrollment in the HDHP within the first year which resulted in substantial claims cost savings. ● Created new policy and process for LOA/FMLA administration to ensure compliance and clear understanding by both employees and managers. ● Conducted IBNR analysis for self-funded plan. ● Developed a communication plan to educate staff and help reduce company cost related to benefits and claims. ● Forecasted budget for 2012-2017 plan years. ● Presented to Executive team detailing the outcome of all plan changes and savings. ● Managed key functions of the health and welfare, 401k plan, and FMLA/LOA/ADA/WC administration to over 5,000 cumulative faculty and staff members. ● Successfully ensured Alta was in compliance with federal regulations under ERISA, HIPPA, FMLA, ADA and Section 125 requirements. ● Responsibility for developing and running reports for several key metrics within the business such as claims cost, census data, 401(k) non-discrimination testing.
Recruiter
ConsultNetRecruiter
Feb. 2007 - Apr. 2007Greater Salt Lake City Area•Responsible for all aspects of locating and placing technical professionals throughout the Salt Lake valley for various local businesses to meet their specific staffing needs. •Managed several placed candidates at once and in a revolving capacity to ensure candidate performance was up to the standards of the account. •Provided candidates with job leads electronically via job descriptions and recruited new talent via search engines and job boards to screen and ensure proper match with clients. •In-person interviews with candidates which included checking references to ensure applicant's credibility.
Recruiter/Human Resources Representative
Acentus/EduSourceRecruiter/Human Resources Representative
Jun. 2006 - Jun. 2007Greater Salt Lake City Area● Held responsibility for employee relations i.e. conflict resolution, unemployment claims, benefits communication, etc. ● Recruited candidates to fill 10-15 sales positions per week for a growing financial sales workforce. ● Reviewed resumes for hundreds of potential candidates, assessed qualifications, and reviewed objectives of job description to match candidate with appropriate positions and then scheduled interviews. ● Ran recruitment ads in local newspapers and on major job search websites to increase candidate flow and improve candidate selection. ● Worked with contracted insurance carrier to maintain number of participants in benefit plans as well as communication with staff to promote awareness of covered benefits. ● Represented company at job fairs to increase community awareness and create name recognition. ● Presented on-boarding training to include verifying I9s, explained company policies, and ensured all required new hire paperwork was filled out.
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