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Work Background
Goverment AgenciesAssistant Manager
Dec. 2019 - Sep. 2024Riyadh, Saudi Arabia• Managed and prioritized daily tasks effectively, consistently exceeding set goals and maintaining high productivity levels.
• Coordinated with vendors to resolve issues, ensuring timely delivery of services and maintaining excellent relationships.
• Engaged in problem-solving activities, supporting teamwork and enhancing overall operational efficiency within the organization.
• Utilized coordination and planning skills to achieve project results according to established schedules and deadlines.
• Provided comprehensive administrative support, including report preparation, correspondence management, and meeting organization for management.
Key Accomplishments o Streamlined operations, increasing task completion efficiency by 15%, enhancing overall organizational productivity.
o Contributed to completing 10+ high-priority projects within deadlines, supporting the organization’s strategic goals.
Taraf weddingProject Manager
Feb. 2018 - Dec. 2022Riyadh, Saudi ArabiaLed the establishment of business processes and identified new revenue streams, resulting in improved profitability. • Analyzed departmental performance, collaborated with leadership to streamline processes, and coached staff for better job satisfaction and team performance. • Tracked key business metrics, made data-driven adjustments, and nurtured partnerships with industry players to achieve strategic objectives.
Unlimited BeyondCeo
Mar. 2016Riyadh, Saudi ArabiaLed the establishment of business processes and identified new revenue streams, resulting in improved profitability. • Analyzed departmental performance, collaborated with leadership to streamline processes, and coached staff for better job satisfaction and team performance. • Tracked key business metrics, made data-driven adjustments, and nurtured partnerships with industry players to achieve strategic objectives.
Unlimited BeyondManager
Mar. 2016Riyadh, Saudi Arabia
TarafluxuryDesign Manager
Mar. 2015 - Mar. 2022Riyadh, Saudi Arabia
TawuniyaData entry
Jul. 2013 - Jan. 2014Riyadh, Riyadh Region, Saudi Arabia• Entered and updated data accurately for a specified number of clients using company-based software, ensuring data integrity.
• Organized and maintained document management systems by sorting forms, making photocopies, and filing records.
• Prepared and created detailed reports and correspondence to support various company departments and client needs.
• Identified and resolved data discrepancies by conducting thorough reviews and audits of entered information.
Key Accomplishments
o Increased data entry productivity by 20% through meticulous logging and continuous process improvements.
o Achieved 99% accuracy rate in data entry tasks, significantly reducing errors and improving overall data quality.
Tala coffeeMarketing And Public Relations Specialist
Dec. 2012 - Jul. 2013Riyadh, Saudi Arabia• Developed internal and external communication processes to ensure consistent and effective messaging across the organization.
• Established communication channels with business partners, media outlets, and other external stakeholders to promote the company's image and objectives.
• Collaborated with senior management to set strategic communication goals and align them with overall business objectives.
• Created and distributed press releases, newsletters, and other communications materials to enhance the company's public image.
Key Accomplishments
o Built strong relationships with key media contacts and business partners, leading to more favorable media mentions.
o Implemented a new internal communication strategy, improving employee engagement and information flow by 20%.
Al Sarif GroupInterior Designer
Jan. 2011 - Jan. 2011Riyadh, Saudi Arabia• Consulted with clients to understand their architectural preferences, ensuring alignment with design goals and aesthetic vision.
• Selected appropriate products and materials to achieve project objectives and maintain the integrity of the design scheme.
• Developed key client relationships, providing tailored design solutions that met their needs and budget constraints.
• Created detailed design plans, including sketches, drawings, and 3D models, to communicate design concepts effectively to clients and contractors.
Key Accomplishments
o Introduced innovative design solutions that increased client referrals by 25%, expanding the company's client base.
o Enhanced project efficiency by implementing a new material sourcing process, reducing costs by 15% without compromising quality.
Alsarh Travel & TourismCustomer Service Staff
Oct. 2010 - Dec. 2010Riyadh, Saudi Arabia• Provided primary customer support to internal and external customers, ensuring a high level of customer satisfaction through effective communication and problem-solving strategies.
• Maintained customer satisfaction by implementing forward-thinking strategies focused on addressing customer needs and resolving concerns efficiently.
Key Accomplishments
o Achieved a 95% customer satisfaction rating by effectively addressing and resolving customer concerns.
o Reduced average on-hold wait times by 30% through prompt call answering and efficient problem resolution.
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