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Work Background
TripleTenData Science Bootcamp Graduate
May. 2024Completed an intensive, project-based data science bootcamp, covering the full data science pipeline from data preprocessing to advanced machine learning techniques. Compressed an 8-month curriculum into 2 months through accelerated learning.
Key Achievements: Developed 17 portfolio-ready projects demonstrating proficiency in Python, machine learning, and data analysis
Created a customer churn prediction model for a telecom operator, achieving 84.66% accuracy improvement over baseline and identifying key retention factors
Implemented a sentiment analysis system for movie reviews, surpassing the target F1 score of 0.85 with a score of 0.88 Skills Acquired: Programming: Python, SQL
Machine Learning: Supervised and unsupervised learning, feature engineering, model selection and evaluation
Data Analysis: Exploratory data analysis, statistical analysis, data visualization
Tools: Jupyter Notebook, Pandas, Scikit-learn, TensorFlow, Keras
Advanced Techniques: Natural Language Processing, Time Series Analysis, Computer Vision basics Soft Skills Developed: Analytical thinking and problem-solving in data-driven contexts
Clear communication of complex technical concepts
Collaboration on team projects simulating real-world data science scenarios
Time management and rapid learning in an accelerated program format
ZendeskEnterprise Sales Development Representative
May. 2018 - Mar. 2019Madison, Wisconsin, United StatesZendesk is a leading customer service software company, providing a comprehensive suite of support, sales, and customer engagement tools to businesses worldwide.
-Conducted targeted outreach to potential clients with 500+ employees, consistently meeting or exceeding monthly quotas
-Qualified inbound leads and identified new sales opportunities within assigned territories, contributing to pipeline growth
-Researched and analyzed prospect companies to tailor pitch strategies
MGR IncDirector of Online Marketing
May. 2015Dodgeville, WisconsinMGR is a company with 30+ years of experience serving the dairy nutrition industry in Wisconsin, Minnesota, Iowa, and Illinois
-Developed and managed websites for MGR and all companies within the corporate umbrella, improving online presence and customer engagement
-Implemented targeted marketing strategies using Google Ads, resulting in increased web traffic and lead generation
-Oversaw facility renovation and installation of new manufacturing lines, improving operational efficiency
Trek BicycleSales Lead
May. 2015 - May. 2017Madison, Wisconsin, United StatesAs sales lead I am responsible for training the sales staff to use successful sales techniques and exemplary customer service in order to close sales. I also help oversee the retail store's online presence. I am committed to meeting or exceeding both storewide and personal sales goals.
Trek Bicycle CorporationTerritory Manager
Aug. 2014 - May. 2015Ohio, Western Pennsylvania, West VirginiaI was the directly responsible individual for Trek's business interests in Ohio, Western Pennsylvania and West Virginia, in charge of 8-figure sales territory for the world's largest bicycle company. I was tasked with ensuring retailer participation in Trek's retail directives and with driving sales growth in a territory that had been trending down over the past several years.
Trek Bicycle CorporationTechincal Services Representative
Feb. 2014 - Aug. 2014Waterloo, WisconsinHelp create solutions to amicably resolve issues for Trek's network of retailers and end users of Trek's product.
Trek Bicycle CorporationSales Lead
Jul. 2013 - Feb. 2014Madison, WisconsinAs sales lead I am responsible for training the sales staff to use successful sales techniques and exemplary customer service in order to close sales. I also help oversee the retail store's online presence. I am committed to meeting or exceeding both storewide and personal sales goals.
Trek Bicycle CorporationRetail Sales
Feb. 2010 - Feb. 2014Madison, WisconsinI help customers find the bicycles and accessories that best help them achieve their cycling goals, whether they are age-group-winning triathletes or sedentary people trying to get off of their couch and out exploring the world.
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