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Work Background
Brand Representative
DiageoBrand Representative
Oct. 2024Nashville Metropolitan Area
Accounts Payable Analyst
Insight GlobalAccounts Payable Analyst
Oct. 2023 - Oct. 2024Franklin, Tennessee, United States• Executed customer data migration from Legacy to Oracle system. • Collaborated with senior management to align customer data structures with Oracle CDM. • Implemented Oracle Cloud solutions, including CDM, MDM, and SCM. • Streamlined invoice processes through effective collaboration and leadership.
Accounts Payable & HR Generalist
Alsco UniformsAccounts Payable & HR Generalist
Jul. 2023 - Oct. 2023Nashville, TN
Retail Sales Manager
Cato CorporationRetail Sales Manager
Jul. 2022 - Oct. 2022Evansville, Indiana, United StatesInterim Sales Manager Managed staff Increased revenue by 55k Sales Marketing
Board Member
Thomas Gales Art FoundationBoard Member
Nov. 2021 - Jun. 2023Louisville, Kentucky, United States
Merchandise Associate
AcostaMerchandise Associate
Jul. 2021 - Oct. 2023
Certified Nursing Assistant
Quapaw Nursing & Rehabilitation CenterCertified Nursing Assistant
Feb. 2020 - Apr. 2020Hot Springs, Arkansas, United StatesCaring in a dignified and integral way.
PROCESSING CLERK
United States Postal ServicePROCESSING CLERK
Oct. 2019 - Jul. 2023Evansville, Indiana, United States
Co-Founder
Sirius B Apothecary + ShopCo-Founder
Jan. 2019 - Oct. 2023Hot Springs National Park, Arkansas
Administrative Assistant
Stantec Consulting Services Inc.Administrative Assistant
Jul. 2015 - Apr. 2017Greater Nashville Area, TNAdministration, Printing, IT Management, Web Design, Website Content Management, Diversity & Inclusion Ambassador, Secretarial tasks, Office Management while providing morale.
Business Development Administrator
Kidwell's Auto BeautificationBusiness Development Administrator
Oct. 2012 - Dec. 2015Louisville, KYProject Management, IT maintenance, HR, and all administration.
Leasing Manager
Winterwood IncLeasing Manager
Aug. 2012 - Jun. 2013The Villages of Park DuValle• Managed leasing for three housing programs, including Public Housing, Tax Credit, and Market Rate rent at Winterwood Inc. • Coordinated facilities management to turn units efficiently and effectively. • Drafted policies and engaged in copywriting to ensure smooth operations.
Executive Administration
New Life Recovery Center, Inc.Executive Administration
Nov. 2011 - Jan. 2013Louisville, Kentucky AreaPatient Intake, clerical support, house management, etc
Customer Care
Time Warner CableCustomer Care
Apr. 2011 - Jul. 2011Dayton, Ohio AreaAdvanced, detailed and proficient knowledge of current billing systems Excellent communication skills, listening, paraphrasing, and customer education Full understanding of the specific equipment operation and compatibility based on customer needs, including VCR/DVD hook-ups and picture in picture hook-ups
CB Broadband Tech Support Specialist
Charter CommunicationsCB Broadband Tech Support Specialist
Jul. 2010 - Mar. 2011Louisville, KYProvides technical troubleshooting for commercial cable modems, routers, fiber, video, and other commercial broadband products and services Provides technical troubleshooting and consultation on LAN, WAN and VPN configurations for commercial customers Advanced understanding of email and Web products and services, including FTP , Microsoft Frontpage, telnet, SSH, and other PC Anywhere products Coordinates with field and local engineering staff in identifying root cause of technical issues for both the customer's premise as well as Charter equipment
Group Medicare Customer Care Specialist
HumanaGroup Medicare Customer Care Specialist
Oct. 2008 - Jul. 2010Louisville, Kentucky Area• Resolved customer inquiries using Six Sigma- Yellow Belt techniques, building trust and relationships with Humana's customers. • Educated customers, providers, and employers on Humana's products and services through telephone and face-to-face interactions. • Actively participated in the Team Morale Committee, contributing to a positive work environment within the group Medicare department.
Administrative Assistant II
UPSAdministrative Assistant II
Nov. 2006 - Jul. 2008Louisville, Kentucky Area• Uploaded, revised, and maintained compliance with Airbus manuals within the intranet. • Managed office supplies and inventory and archived data for efficient processing. • Handled flight logistics, mail transporting, shipping, receiving, billing, AR/AP, and data entry.
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