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Work Background
IBMIBM Account Executive - Service and Support for Enterprise Products
May. 2022 - Jun. 2024As an account executive I was responsible for managing a designated territory with a primary emphasis on account retention, growth, and overseeing full product lifecycles within a newly formed IBM business group. Over the course of the role, my responsibilities shifted toward actively pursuing new logos within the same role. 90% hunter / 10% R&D. Collaborated with key stakeholders to identify priorities and challenges, enabling the development of tailored strategic support solutions for IBM customers’ non-IBM enterprise hardware. Created and delivered compelling presentations for key CX company stakeholders. A few of my achievements include: Secured largest account with revised 5-year renewal.
Achieved 100% customer retention account attainment. Improved CRM efficiency recommendations. Ranked among top performers in new business organization by exceeding quota with 66% sales performance, surpassing team average of 51% in FY2024.
DellAccount Manager - Networking Product Sales Assigned Accounts
Jul. 2013 - May. 2022Round Rock, TexasDuring my time at Dell, I produced highly detailed and persuasive technical documentation and presentations, which effectively engaged clients and influenced their decision-making. I engineered and developed technical business solutions that were tailored to the needs of the customers, working closely with stakeholders ranging from CXO-level executives to administrative teams. My role allowed me to drive sales by aligning solutions with clients' unique business needs, resulting in long-term relationships and successful outcomes. A few of my achievements include:
► Reached enterprise product sales quotas of $2M to $13M per quarter by overseeing account relationships and acquisition accounts through targeted outside sales and outbound marketing strategies.
► Provided comprehensive data-center-centric solutions by coordinating with cross-functional technology teams, incorporating hybrid cloud, AI, HPC, SDN, and hyper-converged infrastructure (HCI).
► Yielded successful outcomes in complex deal negotiations by satisfying customer needs while ensuring wins for Dell, balancing customer satisfaction and profitability.
► Led implementation of key business objectives by spearheading strategic initiatives and leveraging cross-functional resources across the organization.
► Achieved sales targets 11 out of 12 halves over 6 years, demonstrating sustained success in a competitive environment.
Motion ComputingChannel Business Development Manager / Central US Territory incl. Del
May. 2010 - Jun. 2013Austin, TexasAt Motion Computing, I managed the sales strategy and execution for partners across the central U.S., with a particular focus on Dell as a key partner. I played a vital role in driving regional business growth by providing expertise on storage products, roadmaps, and technologies to both sales teams and clients. My role involved engaging with a wide range of stakeholders, from CXO-level executives to day-to-day administrators, and ensuring that my go-to-market strategies were both effective and aligned with the business objectives of Motion Computing. A few of my achievements include:
► Advanced Dell's business by crafting and executing business development strategies, including channel programs, mass marketing initiatives, MDF-funded activities, and creative non-MDF approaches, while developing segment-specific messaging and sales tactics.
► Amplified mindshare and revenue by fostering strategic relationships with over 5000 Dell sales professionals across various industries through consistent engagement and influence.
► Boosted 8% year-over-year growth in Motion’s Dell business, successfully managing $8M annual quota and consistently meeting business objectives through effective execution.
CommVaultFederal Channel Account Manager
Jul. 2009 - May. 2010Round Rock, Texas, United StatesManage Dell's Federal business accounts via recommended Commvault technology solutions and sales business management.
DellSystems Consultant
May. 2007 - Dec. 2008Los Angeles, California, United StatesManaged customer relationship and acquisition accounts' enterprise needs via strategic business, sales and marketing techniques. Managed a virtual team to targeted revenue goals. Designed, recommended and implemented IT enterprise solutions as needed. Developed and managed direct C level relationships with key stakeholders to ensure the business solutions are aligned with their goals and priorities. Collaborated with business partners to find alternatives and solutions to business challenges.
DellNetworking Consultant
Apr. 2002 - May. 2007Round Rock, Texas, United StatesDetailed edge networking design recommendations based on Dell's hardware offerings. Leveraged partners for core network offerings. Marketed the release of Dell's PowerConnect switch line.
DellTechnical Sales Representative
Mar. 2000 - Apr. 2002Round Rock, Texas, United StatesManaged the logistics of Enterprise sales with a relatioship account set from internal Dell. Discussed solutions, created quotes, drove sales through customer relationships, marketed Dell's Enterprise portfolio, managed an Enterprise sales team and drove to a number.
Dell ComputersEnterprise Test Technician
Jun. 1996 - Sep. 1999Round Rock, Texas, United StatesWorked on the test engineering team to further assist in refining Dell's server, storage and enterprise software products.
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