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Work Background
Dispute Officer for Turkey region
CMA CGMDispute Officer for Turkey region
Feb. 2022 - Jun. 2024Tallinn, Harjumaa, EstoniaEmployment contract cancelled due to relocation.
Danish Interior & Lifestyle Store Manager
KalhojDanish Interior & Lifestyle Store Manager
Oct. 2019 - Sep. 2021TallinnMain tasks: - delivered exceptional level of service in store and online on daily basis. - performed daily marketing activities in social media, increased number of followers by av. 30% and actual clients by av.10% - promoted and increased sales continuously - performed routine tasks related to webstore operations - performed duties in accordance with applicable standards, policies and regulatory guidelines to ensure safe working environment - managed store operational tasks - planned and organised events in store - created product setups and performed quality photographs
Self Employed
Self EmployedSelf Employed
Apr. 2016 - Oct. 2019Estonia- performed quality food photographs for restaurant. - determined and adjusted subject position, props and lighting equipment while selecting camera angles to optimize final product. - digitally edited photos to enhance appearance.
Internal Auditor
SEB banka LatviaInternal Auditor
Mar. 2013 - Jan. 2014LatviaMain Tasks: - prepared audit programs and working papers. - performed internal audits in due time. - produced and reviewed audit reports and advised on audit recommendations and internal controls. - monitored action plan implementations according to reports.
Internal Auditor
AS UniCredit BankInternal Auditor
Dec. 2011 - Feb. 2013LatviaAS UniCredit Bank, Latvia. Main Tasks: - participation in audit planning - audit program development - execution of audit according to the plan - monitoring of action plans implementation - reporting - communication with supervisory institution
Client Relationship Manager
AS UniCredit BankClient Relationship Manager
Mar. 2006 - Nov. 2011LatviaAS UniCredit Bank, Latvia. Client Relationship Manager Real Estate Finance Unit/ Monitoring & Restructuring Unit. Main Tasks: -addressed and resolved customer enquiries and requests within Bank services and general rules. -acquired necessary data from customers for credit portfolio management. -prepared and presented in committee loan applications. -monitored customer loan payment discipline, collaterals. -built partnerships with diverse internal teams and operations departments to streamline processes. -identified opportunities to increase income. -reached sales KPY. -prepared loan restructuring plans for underperforming customers.
Corporate Banking Assistant
AS UniCredit BankCorporate Banking Assistant
Sep. 2004 - Mar. 2006LatviaAS Vereinsbank Riga before rebranding. Main tasks: - preparing loan applications - preparing agreements - meeting arrangements - assisting manager
Operations Clerk
AS UniCredit BankOperations Clerk
Jan. 2003 - Sep. 2004LatviaAS Vereinsbank Riga before rebranding. Main tasks: - with high accuracy performed payment operations, credit card settlements. - managed payment investigations with involved parties. - prepared credit card reports. - carried out training of new operations clerks.
Reservations Coordinator
Radisson BluReservations Coordinator
Nov. 2001 - Jan. 2003LatviaRadisson SAS Daugava Hotel before rebranding. Main Tasks: - delivered "Yes, I can!" and "100% Guest Satisfaction" and "15 OTP" service to guests. - built good partnership with co-workers and other departments to ensure excellent service. - performed room reservations via varied channels according to Radisson standards. - performed reporting.
Front Office Guest Service Representative
Radisson BluFront Office Guest Service Representative
Jun. 1998 - Nov. 2001Radisson SAS Daugava Hotel before rebranding. Main tasks: - managed internal and external calls of hotel general switchboard. - delivered "Yes, I can!" and "100% Guest Satisfaction" and "15 OTP" service to guests. - built good partnership with co-workers and other departments to ensure excellent service. - performed check-in/ check-out/ procedures and room reservations according to Radisson standards. - performed concierge tasks when required. - performed reporting.
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