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Work Background
Community First Health PlansDirector of Analytics
Oct. 2024San Antonio, Texas, United States
The Center for Health Care ServicesDirector of Buisiness Analytics
May. 2022 - Oct. 2024United States
KMA OneDirector Data Intelligence
Jun. 2020 - May. 2022Leading and mentoring a team of 10+ full stack developers and analysts Oversaw multiple AI and ML projects in live environments as well as provisional standard ad-hoc reporting Drove change for enterprise customer intelligence with total capacity for the holding company and its six dynamic divisions Managed infrastructure, relationships and contracts with multiple software and professional services vendors (RFP). Driving organizational change management globally to ensure smooth transition to new platform and continued adoption. Responsible for entire ecosystem of Business Intelligence and Data Governance. Delivered a new analytical self-service reporting platform with a customizable options designed to use data as a driving factor Global standardization of reporting templates across all business units, creation of global standards to reduce analysis effort and to create a single source of truth Early stages of adopting the concept of Data lake / Big data target architecture, reporting for product analytics, funding use cases, enabling privacy policy changes and responsible for building infrastructure for the holding company as well as subsidiaries
TaskUsData Science Manager
May. 2019 - Jun. 2020San Antonio, Texas AreaLed and mentored a 10+ person team of analysts, developers and data scientists to help them recognize their full potential Drove projects that drove strategic long term and short term decision making and deep-level analysis, delivering impactful and insightful results. Experience with data science technologies like SQL (Postgres, MySQL), Python, R and AWS Demonstrable domain expertise in product metric identification, improving data quality, A/B testing, and experimental design and execution Develop overall strategy and roadmap to address data integrity issues and ensure continuous improvement to data quality Lead projects in areas such as Fraud Detection, Personalization, Ticket Recommendations, and other high-return-on-effort applications as needed Inspired direct reports to continually develop and apply skills relevant to the space, including machine learning and statistical modeling techniques and Python programming on Anaconda as well as sound business judgment and communication skills Remains abreast of emerging innovation, trends and best practices in enterprise applications, business intelligence, and data management
TaskUsSenior Business Intelligence Analyst
Apr. 2018 - May. 2019San Antonio, Texas AreaLed, mentored and inspired data science professionals and other adequately-prepared power users elsewhere in the company Led key initiatives proactively advising on opportunities to apply and the best approach to apply underlying empirical algorithms developed by your team Oversaw the design and delivery of complex technical projects Worked directly with business partners to develop, communicate and execute on projects Continually monitors and anticipates resource needs and makes proactive recommendations and oversees day to day operations Crafted vision and built consensus for the new enterprise BI & Analytics operating model Promoted data/software applications consolidation, enhanced design reviews, automated testing Significantly improved group's delivery quality and productivity by refocusing technical teams, redefining cross-functional processes, and advancing/enforcing SDLC methodology/tools Created analytics data focus group to monetize data for next-gen products & services. Provided strategic direction and takes accountability for requirements, procedures, and standards Provided effective, real-time performance management feedback, coaching and mentoring
Valkeryie ConsultingData Director and Lead Systems Architect
Mar. 2013 - May. 2019San Antonio, Texas AreaManaged both the sales and development teams of 20+ individuals onshore and offshore Produced outstanding results in web development, SEO advanced data analysis across multiple platforms and accounts. Responsible for over 70 small and medium-sized business accounts. Regularly interfaced with clients and C-level executives to produce strategy and consultant by breaking data and information silos and provide marketing analytics on all major platforms for search engines and social media platforms. Demonstrated influential leadership and leads by example when handling ambiguous and difficult situations Drove effective use of budgets and scalability on multiple mediums Provided leadership in advanced engineering, data science and analytics in the development of current or future products, technologies or services Partnered with Data Engineers and Project Managers to deliver end-to-end solutions Partnered with cross-functional teams to identify and explore opportunities for the application of machine learning Provided technical guidance and mentoring to business insight and visualization teams, as needed With predictive modeling techniques and experience in leading predictive modeling initiatives
TechSkillsDirector Site Operations
Sep. 2004 - Jul. 2010Managed a sales team for 4 as well as all onsite staff and technical professionals Provided educational counseling to potential technology and medical administrative students. Fostered relationships with local state funding programs to add to the student body. Managed a $2 million dollar center remodel, oversaw all aspects of profit and loss statements and continually closed over $2 million dollars worth of business each month. Drove year over year growth and enhancements to programs Adept in providing continual change management in multiple challenging scenarios. Reviewed and used data to drive the success for the center in improving conversion rates by 5% and close rates by 20% annually
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