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Work Background
Onirica Consulting, Ltd.Principal Consultant
May. 2019London, United Kingdom / Malta / Rome, ItalyOnirica Consulting is a small group of experienced industry professionals focused on helping technology start-ups and scale-ups achieve audacious goals. We offer agility coaching and operational guidance for engineering teams, can support product teams with staying focused on delivering their MVPs or other critical releases, and can work with leadership to fill experience or knowledge gaps as they grow their business. We thrive on challenge and change, and can help you structure right-sized processes to position your company for aggressive growth while maintaining a happy, engaged, excited team. Example projects:
• Securing funding and other business development work for early-development startup Boostmychild
• Process improvement and Agile coaching for the Growth division of a scale-up online language learning client
• Coaching and mentoring in Agility and process improvement for cross-functional engineering teams
• Operational/process improvements in the use of Jira, Confluence, and other delivery management tools
• Definition of appropriate metrics and performance indicators, management dashboard creation
• Creation of customized Scrum and Kanban training and coaching, as-needed
• Review of release train process and creation of a prioritized improvement backlog for continuous improvement
• Rapid prototyping, MVP development, backlog definition and delivery management
To The Power of...Chief Product Officer
May. 2019 - Jun. 2020London, United KingdomTo The Power Of aims to be the premiere platform for leveraging the power of large groups for developing innovation. In my role I am working to develop the product roadmap, work with the development teams to track targets and confirm delivery, and participate in other startup activities (investment-seeking, evangelism).
IxarisHead of Change Management
Mar. 2017 - Apr. 2018Malta• Streamlined release cycle, established communities of practice, and defined/prioritized other opportunities for improvement
• Enabled capture and leverage of increasingly detailed project information by driving creation of JIRA based time-tracking solution, enabling visibility of operations and development time
• Improved professional services billing efficiency; increased project accounting and logged time pass-through automation by defining accounting system overlay for JIRA solution
• Facilitated mobile expense submission and approval and automatic reimbursement fulfillment
• Led test project to inform SLA data extraction and processing automation • Drove process improvement and cultural transformation by designing and applying change management plans and implementing Scrum methodology
• Defining Business Intelligence/KPI metrics implementation plan and backlog and working with executive team to prioritize appropriately
VodafoneSenior Project Manager (Contract)
Mar. 2016 - Mar. 2017MaltaSiebel CRM upgrade project: • Completed distressed system upgrade project after series of internal project managers had been unable to do so. This included: o Improving communication and cooperation between PMO and technical team o Creating all documentation, including detailed project plan o Initiating impacted stakeholder engagement in planning of required call centre and sales outlet downtime o Evaluating and revising technical launch plans, ensuring optimal timing, extensive pre-launch checks to confirm success and significant team to promptly diagnose and repair any failures on launch day o Leading on executive communication, with newly appointed CTO praising project as one of smoothest run they had ever seen
• Minimised customer support call centre downtime by coordinating across entire company; executed upgrade smoothly and to schedule during overnight launch, with no major issues arising post-upgrade.
BEAT Limited MaltaLead Project Manager (Contract)
Aug. 2015 - Mar. 2016MaltaNational Pitkalija (wholesale farmers’ market) renewal project sponsored by the Government of Malta • Led planning for €10m overhaul of national Pitkalija farmers’ market, with key focus on all technology, location, construction, logistics and staffing considerations. This included: o Conducting comparative analyses of other national markets in Europe. o Supporting preparation of public RFP and initiating engagement with relevant stakeholders to participate in selection of winning tender.
Hili VenturesHead of Project Management / Interim Director of IT
Jun. 2013 - May. 2015Marsa, MaltaPrivate equity holding company • Consulted and supported group company leadership teams as technical strategic and project resource
• Enabled business to benefit from volume purchasing by fostering connections between group companies for • Ensured service continuity by assuming interim IT director role, performing this alongside project commitments
• Developed and managed group-wide (12 companies) three-year IT strategy within modest budget constraints
• Enabled effective IT strategy execution by initiating building of PMO. This involved: o Translating strategic vision into prioritised project and action plans o Matrix managing internal stakeholders and external service providers in implementation o Building virtual team of ten project managers comprising junior staff from across the business to support execution and lead company-specific project delivery • Informed senior management and board level understanding of project performance by developing and reporting on multiple sets of corporate KPIs • Additionally deputised for CTO, maintaining project and programme momentum during year-long absence and reporting results, enabling CTO to manage acquisitions internationally
Texas A&M UniversityGraduate Student Research Assistant
Sep. 2009 - Jun. 2013Bryan/College Station, Texas Area• Led development of interactive 3D software (using Reveal open-source software / Unity gaming engine) to accompany academic publications
• Enabled public access to excavation photos, 3D scans and other materials by designing digital asset management database • Published and presented on technical topics, including underwater 3D imaging, hyperspectral / remote sensing, and augmented reality; invited speaker at four global nautical archaeology conferences
• Nurtured enduring relationships across Anthropology, Oceanography and Digital Humanities in coordinating major research funding applications efforts
BEAProgramme Manager/Project Management Lead
Mar. 2005 - May. 2008San Francisco, CA, USAInternational middleware software company, with 3,300 headcount (was acquired by Oracle) • Led strategic offshoring of entire product development function and implementation of 100-person Beijing-based team, with accountability for all associated annual budgeting, planning and risk assessment Created project office for start-up telecommunications-focused division of c. 50 staff; employed Agile methodology in delivery of three new products and annual timetable of multiple projects
Fiserv Output Solutions (formerly Personix)Systems Integration Consulting Lead
Dec. 2002 - Mar. 2005Houston, TX, USA• Streamlined monthly billing fulfillment by managing $2m overhaul project; ensured no processing disruption in architecting solution and in managing migration from ten disparate COBOL and VB-based flat-file-driven legacy systems to single database-driven system
H3G ItaliaOperational Project Manager (Contract)
May. 2002 - Nov. 2002Milan Area, ItalyTelecommunications provider • Led six-person team in preparing for Italian “3” wireless service launch to aggressive timeline. This involved: o Establishing baseline procedures in managing definition and implementation of code acceptance procedures, change management processes, and documentation standards o Ensuring content delivery application handled expected launch day load by overseeing testing and deployment, with key focus on VIP launch and demo of VideoGol
EtnoteamTechnical Programme Manager (Contract)
Apr. 2001 - Apr. 2002Milan Area, Italy/Rome, Italy/London, EnglandE-business services consultancy • Supported London office launch and managed programme delivery for UK client base. This included: o Delivering two large-scale telecom portal (Vodafone Vizzavi) projects for aggressive startup
• Led geographically dispersed development teams of up to 40 people in Milan, London and the US
ModaExchange.comDirector of Technology
Dec. 1999 - Mar. 2001Milan Area, ItalyStartup with concept of aggregating and enabling smaller Italian suppliers to sell to larger US retail chains through combined fulfillment of order volume. • Secured US$1.5m ¬first-round funding by developing original business plan, cost estimates and strategy, enabling recruitment of staff, sourcing of office space and filing of patent
• Enabled connection to major US retailers and their distribution systems by cultivating relationship with key US logistics software partner (QRS) and negotiating use of additional US$1m of software
• Architected, planned and managed system integrations between ModaExchange’s services, its Italian suppliers, US-based clients, and third-party logistics and customs services
HBR Consulting LLC (formerly Baker Robbins)Consultant
Dec. 1998 - Dec. 1999Houston, TX, USA / Chicago, IL, USAConsulting firm primarily serving legal industry client base, with 350 employees • Managed two major e-business client projects that were firsts in their respective industries: online auto loan application website for GE Capital, Chicago, and employment application submission website for Fortune 500 temporary employment agency
HPSr. Systems Analyst/Team Lead
Jun. 1997 - Nov. 1998Houston, TX, USAComputer company with 1500+ employees • Led requirements definition, planning, prioritisation and project management of $160m+ portfolio of 100+ Internet projects
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