CaridianBCTGlobal Corporate Communications Manager
Oct. 2008 - Aug. 2011• Responsible for the development and execution of plans for all internal and external communications efforts.
• Executed acquisition communications plan, both internally and externally, managing all employee communications including video posts, messages from executives, organizational messages and town hall events. • Created communications strategies to support the Company’s business goals and to build and strengthen its reputation with the news media, employees, key opinion leaders and customers.
• Oversaw all employee communications, representing a large and diverse global employee base—from production to field sales—to communicate major company initiatives, organization announcements and employee events via Company intranet, broad-based email communications, and various promotional mediums. • Served as communications advisor to management on sensitive issues such as government investigations, reorganizations, patient and employee problems.
• Served as Company spokesperson for all media related inquiries, establishing ongoing relationships with key media and government affiliates that cover the Company and its industry.
• Collaborated closely with Marketing teams to integrate broad PR initiatives with corporate communications plan.
• Created communications platform and messaging, reviewed and approved all external customer-facing materials prior to release to ensure brand consistency and corporate voice.
• Established and implemented best practices and processes for employee communications.
• Liaison to Executive Management Committee, creating all executive presentations and talking points, providing coaching on media and internal communications. • Created corporate video and brochure for use globally.
• Oversaw web site and intranet redesign, including contributing to all new content.