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Work Background
JVJ CONSULTING, LLCFounder and CEO
Mar. 2024Puerto RicoLead a dual-focus enterprise offering culturally responsive virtual clinical social work services alongside strategic business consulting. In my clinical practice, I provide telehealth mental health counseling for adults, specializing in anxiety, depression, self-esteem, stress management, work-life balance, and relationship challenges. I conduct comprehensive mental health assessments, develop personalized treatment plans, and apply evidence-based interventions such as Cognitive Behavioral Therapy (CBT), Solution-Focused Therapy, and Strength-Based Approaches to support client resilience and well-being. I independently manage all aspects of electronic health records (EHR), clinical documentation, and outcome tracking, and maintain strict adherence to HIPAA regulations, Puerto Rico mental health laws, and the NASW Code of Ethics. I also design and facilitate virtual workshops on emotional intelligence, workplace wellness, and mental health awareness for diverse audiences. On the consulting side, I guide small businesses and nonprofit organizations through strategic planning, project development, grant readiness, and resource optimization. I help clients integrate sustainability, ethics, and social responsibility into their operations, with a focus on underserved or mission-driven sectors. I oversee all aspects of business operations, financial management, client relationships, and regulatory compliance. I also facilitate LEGO® Serious Play® sessions and innovation-driven strategy workshops that align teams around shared goals and improve organizational effectiveness. Through this holistic model, JVJ Consulting bridges clinical insight with strategic leadership to foster sustainable, people-centered impact.
USDA Natural Resources Conservation ServiceManagement Program Analyst
Aug. 2022Puerto RicoServe as assistant grants coordinator for the Urban Agriculture and Innovative Production (UAIP) Competitive Grants Program, managing a $44.7 million federal grant portfolio comprising 164 active grants. I provide full programmatic oversight, coordinate funding competitions, lead proposal review cycles, and support cooperative agreement administration. I contribute to drafting and maintaining Notices of Funding Opportunities (FY2020–FY2025) and oversee version control across all grant documents. I monitor grantee compliance, address discrepancies in reporting and claims, and serve as the primary contact for technical troubleshooting within grants processing systems. I designed and implemented the internal OUAIP SharePoint tracking system to enhance collaboration and monitoring and authored Standard Operating Procedures (SOPs) for procurement. As a Government Purchase Card (GPC) holder, I conduct monthly reconciliations and manage procurement records. I produce dashboards, visual reports, and analytical tools to inform strategic decisions and Congressional briefings, leveraging programmatic, economic, and demographic data. I lead national-level trainings and presentations on project startup and thematic topics. I also coordinate quarterly stakeholder meetings and monthly USDA discussions in Puerto Rico and the U.S. Virgin Islands. As liaison between OUAIP and external partners, including federal officials, universities, and industry leaders, I actively promote USDA programs, foster new partnerships, and contribute to cross-agency strategies that strengthen urban and regional food systems.
USDA Natural Resources Conservation ServiceAdministrative Support Specialist
Dec. 2018 - Aug. 2022Puerto RicoProvided critical administrative and operational support to the Management & Strategy Division for the As an Administrative Support Specialist with the USDA Natural Resources Conservation Service (NRCS) Caribbean Area, I provided comprehensive administrative, operational, and financial support across Puerto Rico and the U.S. Virgin Islands. I supported the leadership of Soil, Engineering, Ecological, and Program Divisions in managing over 35 active federal agreements totaling $5 million, including contribution, cooperative, and interagency agreements. I assisted with processing modifications, amendments, and reimbursement requests through the EzFedGrants (EFG) system and maintained strong collaboration with conservation partners to ensure accurate financial and programmatic reporting. As a Government Purchase Card (GPC) holder, I managed purchases and monthly reconciliations in compliance with USDA policy. I contributed to the development and implementation of Standard Operating Procedures (SOPs) for procurement, travel, and training activities and served as a Contracting Officer Representative (COR Level I). I supported field staff in using systems such as EFG, FPAC ServiceNow (SNOW), and FMMI. I coordinated State Technical Committee Meetings, provided AgLearn technical support, and assisted in developing and delivering training. In communications, I collaborated with the Public Affairs Specialist to write newsletters, edit Section 508-compliant documents, and translate materials into Spanish and English. I also served as Area Property Officer, managing the federal inventory and supporting district field offices with leasing, procurement, and inventory control. Additionally, I supported the State Conservationist with executive logistics and acted as ACES Alternate Monitor for six program enrollees, while upholding a strong commitment to accountability, confidentiality, and administrative integrity.
USDA Natural Resources Conservation ServicePathways, Student Trainee Soil Conservationist
Jan. 2017 - Dec. 2018Puerto RicoSupported conservation initiatives, cooperative agreements, and interagency coordination throughout Puerto Rico and the U.S. Virgin Islands, while gaining foundational experience in federal grant administration and soil conservation practices. I coordinated and monitored eight new cooperative agreements and three interagency agreements, and contributed to the closure of over ten agreements, ensuring full compliance with federal guidelines. I conducted second-level quality assurance reviews of agreement documentation for accuracy and completeness and supported the oversight of 42 active agreements. I assisted the Conservation Innovation Grants (CIG) Program Manager by maintaining communication with recipients and reviewing financial and progress reports. Additionally, I uploaded and tracked agreements using the EzFedGrants system. I participated in USDA outreach and job fairs, promoted agency programs, and assisted the Public Affairs Specialist with Spanish-English translations and Section 508 compliance. I was appointed Technical Service Provider (TSP) Coordinator for the Caribbean Area, served on the TechReg Redesign Advisory Board, and acted as ACES Alternate Monitor for four program enrollees, providing administrative oversight and support.
Tysons Corner Animal HospitalOffice Administrator
Jul. 2014 - Jul. 2015Tysons Corner, Virginia, United StatesLed the administrative and operational functions during the startup and early growth phase of the full-service veterinary clinic. I oversaw daily operations across grooming, boarding, and medical services, including procurement, inventory management, and equipment maintenance. I developed and implemented office procedures, filing systems, and service protocols to support both outpatient and inpatient care. I managed accounts receivable and payable, conducted monthly bank reconciliations, and generated financial reports such as profit and loss statements and workload analyses. I reviewed and approved contracting and acquisition documents, ensuring accuracy and timely processing. In a supervisory capacity, I hired, trained, and managed a team of 2–8 employees, coordinated payroll and scheduling, and provided ongoing performance oversight. I maintained a high standard of client service, ensuring a welcoming environment and consistent communication. I also implemented quality control measures for service delivery and provided technical oversight of veterinary care procedures, helping to improve operational efficiency and patient outcomes.
Banfield Pet HospitalLead Veterinary Technician
Apr. 2012 - Jul. 2014Oviedo, Florida, United StatesProvided high-level veterinary nursing care and operational leadership in a fast-paced clinical environment. I supervised patient care operations, directly managed pet care assistants and customer service specialists, and supported the Practice Manager in staffing, labor planning, and team communication. I trained and mentored new employees, ensured adherence to protocols, maintained hospital sanitation standards, and facilitated daily huddles to prepare teams for surgical schedules and patient caseloads. I played a central role in fostering a culture of excellence aligned with hospital branding and client-centered service delivery. Clinically, I administered fluid therapy, blood products, and anesthesia under veterinary supervision, delivered specialized nursing care to injured and recovering animals, and supported veterinarians during diagnostic procedures and surgical care. I ensured strict infection control by maintaining and sterilizing treatment areas, exam rooms, and labs. In client service, I provided a welcoming environment, educated pet owners on treatment plans and preventive care, and actively promoted hospital services to improve client retention. As Safety Program Coordinator, I conducted monthly inspections, led safety trainings, and implemented quality controls throughout the cycle of service. I also completed monthly inventory reports and worked closely with management to optimize supply usage and procurement processes.
US ArmyAnimal Care Sargent (68T)
May. 2004 - Oct. 2012Served as the primary enlisted specialist responsible for the prevention and control of zoonotic diseases and the comprehensive care of government-owned animals in support of military readiness, public health, and humanitarian operations. Under veterinary supervision, I provided daily care, medical treatments, and disease prevention for military working dogs, cats, and exotic animals. I administered immunizations, emergency medications, and assisted in surgical procedures and diagnostic evaluations. I conducted laboratory testing including urinalysis, blood counts, chemistry panels, and parasite identification, while also processing radiographs and supporting infection control protocols. I maintained detailed administrative and medical records, processed travel health certificates, and coordinated the logistics of animal transport. Additionally, I managed inventory, procurement, and financial tracking for equipment and veterinary supplies, always ensuring sanitary conditions and operational readiness. As a Non-Commissioned Officer in Charge (NCOIC), I led teams at both the 21st Medical Detachment RD in Hohenfels, Germany, and the 5501st USAH Reserve Unit in San Antonio, TX. I was hand-selected for the prestigious Surgeon General’s Training Initiative and deployed on training missions to Mauritania, Africa, and Ft. Benning, Georgia. In recognition of my service and leadership, I received both the Army Commendation Medal (ARCOM) and the Army Achievement Medal (AAM).
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