Ricoh USA, Inc.(Gestetner)Manager, Customer Support - Eastern Region
Apr. 1987 - Apr. 1998Multiple Locations in CT, MD and NYDirected a staff of 30, managing 12 branches in 3 geographic centers for aftermarket sales and administration. Successfully grew sales volumes from an initial $480,000 as a rep, to over $20 million annually, by providing high levels of customer support, ensuring unparalleled satisfaction, and repeat business. Recipient of multiple Manager of the Year awards between 1990 and 1998. Won sales incentives each year for consistently exceeding sales quotas, customer satisfaction, and open AR targets.