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Work Background
FWD InsuranceChief Information and Transformation Officer (CITO)
Apr. 2023 - Sep. 2024PhilippinesResponsible for aligning FWD’s information technology (IT) strategy with its overall business goals, while also driving digital transformation initiatives. Responsibilities include: 1. IT Strategy: Developing and executing a comprehensive IT strategy that supports the organization’s objectives and drives innovation. 2. Digital Transformation: Leading digital transformation efforts by identifying opportunities to leverage technology to improve processes, enhance customer experience, and drive growth. 3. Technology Infrastructure: Overseeing the management and maintenance of the organization’s technology infrastructure, including networks, systems, and cybersecurity. 4. Data Management: Ensuring effective management and utilization of data assets to drive insights, inform decision-making, and support business objectives. 5. Innovation: Fostering a culture of innovation within the organization by exploring emerging technologies and identifying opportunities for their application. 6. Change Management: Leading change management initiatives to ensure successful adoption of new technologies and processes across the organization. 7. Collaboration: Collaborating with other executives and business units to align technology initiatives with business priorities and ensure cross-functional integration. 8. Vendor Management: Overseeing relationships with external technology vendors and partners to ensure effective delivery of products and services. 9. Risk Management: Identifying and mitigating risks related to technology, cybersecurity, and regulatory compliance. 10. Talent Development: Building and developing a high-performing IT team capable of supporting the organization’s strategic objectives. Responsible to 2023’s cost reduction of Php25M in IT and continually deploying proper housekeeping, innovation and modernization strategies with a financial savings of Php 60M for 2024.
SCGCGroup Chief Information Officer / Common DPO / CISO
Aug. 2020 - Mar. 2023PhilippinesManaging the group's IT and spearheading the digital transformation strategy across the enterprise.
Fintech/Govt Agencies/Technology CompaniesTechnology Consultant and Advisor
Jun. 2018PhilippinesTransformational Technology Leader | Former CITO at FWD Insurance | Expert in AI, Automation & Digital Innovation | Operational Efficiency Pioneer As a seasoned technology leader with an overall 34 years solid experience in IT Governance and Management and over 1.5 years of experience as CITO at FWD Insurance, I have successfully driven operational efficiencies, delivering a record-breaking ₱66 million in savings through technical transformation and innovative solutions at FWD Insurance Philippines. My passion lies in leveraging AI, automation, and digital tools to create scalable, future-ready infrastructures that empower businesses to thrive in an increasingly digital world. With a focus on delivering measurable results, I excel in leading strategic initiatives that align technology with business goals, enhancing overall organizational efficiency.
FInancial Technology - Payments / Remittance / Mobile WalletGroup Chief Technology Officer / DPO / COO Payments / Business Unit Head of I-Pay- MYEG Philippines
Mar. 2018 - Aug. 2020Philippines- I am responsible for the design, development and continual operation of the cloud-based technical infrastructure to support the company's payment platform and PGW production business. - I plan and decides the long-term strategic architectural direction of the company to service the needs of e-Government and other merchants' online payment services.
- I provide leadership, inspiration and knowledge to train and lead a team of engineers, testers and support staff to service the daily and future needs of the business in developing the functional and technical requirements of our core platform. Essential Functions:
- As part of senior management, sets and drives strategic direction and priorities
- Manages and delivers multiple projects from multiple teams on schedule
- Recruits, trains and mentors staff to continually deliver the needs of the business
- Fosters a culture of collaboration and excellence
- Manages budgets, costs and quality to deliver and maintain the growing product suite
- Abstracts out solutions to continually plan for the future
- Keeps pace with the emerging technologies to ensure relevancy of the company’s platform
- Developing large scale transactional/web elastic scalable systems, with Microservices, or API-driven architecture
- Managing data sets with the necessary system design to make data accessible
- To evolve with maturity of the company. - Get “Tech” in order
- Help build, manage, and validate a Tech Roadmap for its Products. As validation of idea happen with acquisition of users and customers, product may undergo transformation on required features set and Market needs. A roadmap to achieve those “vanity goals” for the company, and be able to successfully tweak an approach with changing needs - Methodology: With time, help build progressive learning culture and establish predictable model of envisioning, designing and developing products.
- Connecting Business Requirements with activity.
Alorica ROHQGlobal IT Director / Data Privacy Officer (DPO)
Jul. 2017 - Mar. 2018Philippines- Fully responsible for leading the IT Info Sec Team and execution of the Company’s long term strategy with a view to creating shareholder value. - Fully responsible for all day-to-day operation of the SOC and for implementing the
Company’s long and short term plans for Global Security Operations. - Acts as a direct liaison between the IT Leadership and GBS Info Sec and communicates to the IT Leadership Board all plans and strategic direction. - Communicates on behalf of Alorica Philippines and GBS to shareholders, employees, Government authorities, other stakeholders as far as Audit and Compliance and Data Privacy Management.
- Spearhead, in conjunction with the IT Leadership, the development of the Company’s Info Sec strategy;
- Lead and oversee the implementation of the Global Security Operation, Global Vulnerability and Threat Management and Global Application Security Management's long and short term plans in accordance with its strategy;
- Tasked to ensure the Company is appropriately organized and staffed and to have the authority to hire and terminate staff as necessary to enable it to achieve the approved strategy;
- Manage and ensure that expenditures the Info Sec Group of the Company are within the authorized annual budget of the Company;
- Evaluate and assess the principal risks of the Company and to ensure that these risks are being monitored and managed;
- Oversee and ensure effective internal controls and management information systems are in place;
- Manage and ensure that the Company has appropriate security tools and systems to enable it to conduct its activities both lawfully and ethically;
- to keep abreast of all material undertakings and activities of the Company and all material external factors affecting the Company and to ensure that processes and systems are in place to ensure that the management of the Company are adequately informed;
- Appointed as Data Privacy Officer of the company managing its five (5) entities in Asia.
MOL Global, Inc. and MOL AccessPortal Sdn BhdChief Operating Officer / CTO
Apr. 2016 - May. 2017KL, Malaysia - GlobalReporting directly to MOL CEO and Group CEO (Global), spearhead the overall strategic and operational responsibility for all MOL AP's BU programs and will provide leadership to all BUs - IT, Operation, CSR, Risk and Fraud, Settlement, Marketing COmmunications and Design, PMO, Info Sec groups for its strategic planning process and implement new programmatic strategic initiatives. In addition, manages and provides coordination for the company senior management team; serve as liaison to all operating units and partners; and work with the company's Board of Directors to keep them abreast of programmatic strategies and challenges. As COO, spearhead and fully responsible for developing, implementing, and managing the operational aspects of the annual budget. MOL AP operates currently in 13 countries.
PaySecChief Technology Officer (CTO) / Chief Operating Officer (COO)
Sep. 2014 - Mar. 2016Philippines (ROHQ) and GlobalAppointed as CTO and COO in Sept 2014 to build the company from scratch. Develop the BU business processes end to end and enhanced the security controls in all areas of operation. Hired the right people to contribute to the company's global expansion. Currently the company has about 50 staffs workforce from 5 staffs covering only Merchant Support and Merchant Settlement operation. As CTO, have established the proper coordination with the IT group in KL managing the PGW solution. Reviewed products and new solutions for Paysec for its expansion approach productwise and have helped the business owner in coordinating the right technology solutions - PGW, eWallet, DC build up and new office posing as HO in the Philippines. PaySec is a startup PSP focused on direct debit processing covering CHina, Thailand and Indonesia. https://www.linkedin.com/company/paysec
Sumeru SolutionsChief Technology Officer / Country Head
Sep. 2012 - Sep. 2014PhilippinesAn IT Outsourcing and Security company that operates in India/US and APAC with clients worldwide. Specializes in VA (Internal and External), Secure Code Review, Threat Modelling, Security Assessment and Training of Information Security Personnel of any sizable companies. Security reviews and audit in conformance to PCI DSS regulations, ISO 27001 and other IT industry security compliance. Client interaction for PMO requirements and kick offs to address and manage fully the Professional Services group. Appointed as Country Manager to Philippines to manage and overall oversee the business development of Sumeru Solutions in the country with full P/L, sales, marketing, channels and clients management.
AEON Credit Technology Systems (Philippines) Inc.Chief Technology Officer / FS Head
Feb. 2011 - Aug. 2012PhilippinesManage ACTS projects globally in compliance to all ACTS and its subsidiaries business operation requirements. Turn key projects for cards technology, manage vendors, manage all IT resources and deploy to different countries as required. Spearheading the development as well as the process validation of ACTS core card solution that will be deployed and implemented across the region, covering Malaysia, HK, Taiwan, Thailand, Taiwan, India, Indonesia, China and Phils. Overall head of the IT group managing the ACTS overall infrastructure, DC operation and system operation. PCI, CMMi compliances and certification.
Bank of Commerce (Philippines)Chief Technology Officer - Advisor
Aug. 2010 - Nov. 2010PhilippinesIT Management adviser aligning IT strategic plan and direction with the bank-wide mission and objectives for 3 years. Promulgating Bank-wide and IT Charters that will cover Risk Management, BCM/BCP, IT Management Governance overall. Re-alignment and prioritization of IT projects in the next 3 years.
eNETSChief Technology Officer
Jun. 2007 - Jul. 2010SingaporeManaged the PGW group operation of NETS SG and enhanced and developed the E2 Transactions Processing Systems and led the TS group in the payment gateway application and its processing capabilities. Covered asia CNP transactions from the Asia Pacific Region. Served as IT liaison between NETS/eNETS and partner banks within the region. Managed multiple DC and collaborate with credit card principals.
Robinson Savings BankChief Technology Officer
Mar. 2004 - Jun. 2007PhilippinesRedefine the IT management processes. Initiated and spearheaded mission critical projects like ATM, Network Re-structuring, Work Flow collaboration, HRIS, Vtreasure and Cash Management solutions.
IBM Global Services / Kasikorn Bank ThailandIT Project Director
Oct. 2003 - Mar. 2004ThailandProject Management, AMS, EMV And PCI Compliance for KBank
Matsushita Communications, IncIT Division Head
Jun. 2001 - Oct. 2003Philippnes / Japan / UK / Czech republicIntegrated the ERP solution from Japan, Philippines, UK and Czech Republic. Upgraded the MCP BB/LAN network infrastructure that connects MCP Asia and Europe.
ANZSenior IT Project Manager
Aug. 1998 - May. 2001AustraliaManage the Internet Banking Solution that interfaces with Core Banking Apps. Collaborated with Bpay of Australia
Standard Chartered Bank UK, ASEANSenior Project Manager
Nov. 1996 - Jul. 1998UK / Philippines / Hong KongLead the project for SCB UK and spearheaded the implementation of SCB Philippines' ATM and Credit Card Systems framework with full compliance to Bancnet's standard and processes.
Saudi Hollandi BankCard System Specialist / Project Manager
Jan. 1991 - Nov. 1996Saudi ArabiaDevelop and enhance the On/2 system in line with the ATM Center business directions as well as develop the appropriate change requests raised. Collaborate with data security group on PCI and securit compliances as well as SAMA.
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