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Network Power<100 people
Roles
🔥100%
Startup Founder
✔️100%
IT
👍100%
Sales & BizDev
Geos
Work Background
ADEC Innovations OceaniaHead of Global Business Services Oceania
Jan. 2024Australia
Y.O.O.T GlobalCo-Founder
Jan. 2023 - May. 2024Global
Canon Business Service Centre PhilippinesCountry Manager
May. 2021 - Aug. 2022Philippines
Australian-New Zealand Chamber of Commerce of the PhilippinesDirector
Mar. 2021 - Aug. 2022
Australian-New Zealand Chamber of Commerce of the PhilippinesGovernor BPO/IT Committee
Oct. 2020 - Aug. 2022
Canon Business Service Centre PhilippinesHead Of Operations
Aug. 2020 - May. 2021
Offshore Intelligence AustraliaChief Operating Officer
Aug. 2016 - Jul. 2020NCR - National Capital Region, PhilippinesOffshore Intelligence is Australia's leading offshore and outsourcing service, with offices in the Philippines, Vietnam, Brisbane and Sydney. Our facilities boast Australian management and oversight, cutting edge recruitment standards, dynamic connectivity and exceptional time management and productivity oversight. Our focus on administering industry leading privacy, data security and information protection systems makes OI the first choice for a number of Australian businesses. Contact Michelle for an information pack and consultation on michelleb@offshoreintelligence.com.au.
uCollectManaging Director
Nov. 2015 - Apr. 2016AustraliauCollect” is an innovative DIY debt collection service that has been designed specifically for small and medium business in Australia. You can send professional demand letters, texts and emails using the reputation and corporate muscle of a national debt collection agency, without incurring hefty commission charges. With uCollect, YOU remain in control. You decide which of your customers you want to send a letter to. YOU also decide, what type of letter you want to send. Do you want to send a soft reminder letter to a regular customer that’s getting a bit slack? Or do you want to send a “Final Notice” because you’ve simply had enough? The choice is YOURS uCollect Pro is the perfect step to add in between your write offs, and your first or primary outsource! Get those self curing customers paying before the hefty commissions kick in!
National Receivables Group Pty LtdManaging Director/CEO/Founder
Jun. 2001 - Jun. 2008
NRG Global SolutionsChief Executive Officer
Jun. 2000 - Aug. 2013Australia/PhilippinesStarted NRG ("National Receivables Group") to provide a competitive alternative to existing debt management providers in the Australian contingent market. Developed new ideals in debt management fostering a more structured and analytical approach to debt management based on behavioral trends. Secured blue chip clients through innovative approach to business and continued demonstrated performance, within a compliant environment. In late 2006, a call centre was established in the Philippines with just 5 employees, while upskilling an growing the Australian based team. With its primary function as debt collection and debt management, the company grew to a global talent team of over 500 across the two countries. The company was acquired, and I stayed on as CEO until August 2013 Awards: 201 1 Winner Top 10 Fastest Growing Companies Qld
2007 Finalist QBR Business Woman of the Year (Financial Services)
2005 Winner Queensland Training Awards, Small Employer of the Year
2004 Finalist Queensland Training Awards, Small Employer of the Year
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