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Work Background
GO Get OrganisedFreelance Proofreader and Virtual Assistant
Apr. 2022 - Oct. 2022Bath, England, United Kingdom
https://www.caroline-tobin.comProofreader and Copy Editor
Mar. 2022Bath, England, United Kingdom
Amitee LtdDirector
Oct. 2020 - Apr. 2022Bath, England, United Kingdom
N/ACarer
Aug. 2018 - Oct. 2020Linz, Upper Austria, Austria
Crown World MobilityImplementation Project Manager
Dec. 2012 - Jul. 2017South Ruislip• Leads full service domestic and global engagements during implementation phase
• Manages the implementation process for new client onboarding and expanding services with existing clients
• Identifying and confirming client goals
• Prepare detailed scope of services, service delivery model, mediates with Finance, Technology, Pricing and Operations within Crown and Client side to ensure smooth implementation of service delivery
• Prepare and maintain project plan and task list, create user guides, and training manuals
• Work with IT to develop customised web solution and proper client set-up in Crown systems
• Coordinate implementation meetings with all client stakeholders and preparing ad hoc proposal responses related to implementation
Brookfield Global Relocation ServicesProject Consultant - Contract
Jul. 2012 - Dec. 2012Liverpool Street, London, United Kingdom- Mapping of business processes (using Visio software) for a variety of Brookfield GRS clients
- Attending client meetings with the Senior Vice President to work on improving service delivery to a number of clients
- Development of VIP Programmes that went live at the beginning of August
- Coordinating with the various internal service providers to improve processes to have a consistent approach to clients throughout the business
Berkeley WayClient Services Manager
Jun. 2011 - Jul. 201228 Ely Place, London, EC1N 6TD- Responsible for business development with human resources of corporate companies in London to source tenants - Management of all marketing and advertising for Berkeley Way
- Production of marketing material for both the website and in print in English, German and French
- Copyright for the company website
- Overseeing Search Engine Optimisation and marketing campaign for the company
- Liaising with both relocation companies and neighbourhood specialists to develop corporate tenant base
CartusInternational Assignment Consultant
Jun. 2010 - Jun. 2011London, United Kingdom- Responsible for business development with human resources of corporate companies in London to source corporate tenants - Managing all aspects of marketing and advertising for Berkeley Way
- Production of marketing material for both the website and in print
- Copyright for the company website
- Overseeing Search Engine Optimisation and marketing campaign for the company
- Liaising with both relocation companies and neighbourhood specialists to develop corporate tenant base
Knight FrankInternational Referrals Manager
Jan. 2010 - Jun. 2010London, United Kingdom- Co-creation of international referrals system with the IT department
- Created contact database within the Knight Frank Global Network for international referrals
- Liaised with international real estate agents and Knight Frank representatives to develop Knight Frank’s international business
- Dealt with all international property enquiries
- Management of material on Knight Frank’s international website
Liaised with Swiss representatives regarding property advertising and property searches
n/aFreelance Proof-reader
Feb. 2008 - Jun. 2011Geneva Area, Switzerland• Editing/proof-reading for over 10 international organisations, including the United Nations and the Stability Pact for South Eastern Europe
• Working autonomously and independently
Webster UniversityResidential Life Officer
Jul. 2007 - Feb. 2008Geneva Area, Switzerland• Co-organising the Study Abroad Programme, arranging the complex travel arrangements and accommodation for the duration of the students time abroad
• Lead and counselled over 300 students through Swiss administration of work permits, credit checks, bank accounts, bank guarantee deposits and other administrative and legal requirements
• Allocation of accommodation, as well as applying for off-campus accommodation for students
• Responsible for the billing for over 300 students, and managing the daily correspondence with students, teachers and administrators
• Managed a team of 2 students and 1 Administrative Assistant for 8 months
Geneva RelocationAccount Manager
Jan. 2007 - Jul. 2007• Provided logistical support to 60 employees (including VIP) of large multi-nationals moving to Geneva
• Managing all aspects of an expatriates move to Geneva from find their new home, liaising with education experts for the appropriate school, providing tax and immigration information • Providing local cantonal and communal registration as well as support whilst applying for B, C, or Ci Residence Permit in Switzerland for Non EU nationals
• Guided and supported expatriates through Swiss administration and legal requirements whilst providing feedback daily to Human Resources on all aspects of the move
• Managed a team of 2 for 9 months
Stability Pact for South Eastern EuropeProject Officer for Education, Youth and Research
Aug. 2004 - Dec. 2006Brussels Area, Belgium- Project Management of Education, Youth and Research projects 2004 – 2007
- Working in conjunction with the Stability Pact’s sponsors and the EU to open up ERASMUS projects to countries from South Eastern Europe
- Developing Working Table I Core Objective “Building Human Capital” to be launched at the 2006 Regional Table in Bulgaria
- Co-organising the “European Rails of Peace” project along with the Glocal Forum
- Provided substantive input for the implementation and assessment of EU-financed education and research programmes in South Eastern Europe for more than 10 projects
- Supported the coordination and information exchange with relevant partner countries, international organisations and NGOs in the field of education, youth and research - Prepared and coordinated meetings and conferences on our initiatives - Provided appropriate and timely briefings on my projects
- Travelled to South Eastern Europe and other conference and project destinations
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