Febrina Valentina Sutanto

Product Researcher Circle Lead @Amar Bank

CopywritingCopywriterContent WriterCustomer ServiceConsulting🎓 StudentAssistantAdministrative AssistantPersonal AssistantOffice AssistantCustomer ResearcherResearch AssistantMarketing🐦 DesignIT

I am a dedicated product researcher with over 9 years of experience in combining the voice of the customer with internal analytics to inform key decision-making. I have a proven track record of building and leading high-performing teams. As a strong communicator with excellent interpersonal skills, I excel at bridging the gap between data and action. I am recognized for being reliable, adaptable, and consistently eager to embrace new challenges and learnings

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Work Background

Head of Product Research

Amar BankHead of Product Research

Jan. 2022Jakarta, Indonesia

Product Research Lead

Amar BankProduct Research Lead

Oct. 2019 - Jan. 2022Greater Jakarta Area, Indonesia

Product Research

Amar BankProduct Research

Sep. 2018 - Sep. 2019Jakarta Pusat

Consumer Insights

OLXConsumer Insights

Feb. 2016 - Sep. 2018Indonesia- Reach users to get their insights through our products - Do some quantitative/qualitative research to highlight improvements, growth opportunities and new markets. - Making recommendations based on research result

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