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Work Background
GaiaDataProduct Manager | Designer
May. 2024Cracow, Małopolskie, Poland
ПредпринимательSoftware Consultant & Advisor
Apr. 2024
Ziina زينةHead of Quality | Release manager
Mar. 2022 - Apr. 2024Warsaw -> DubaiAs the Head of Quality, I have led the creation and implementation of comprehensive QA processes, integrated product analytics, and managed app releases. My key responsibilities and achievements include: Quality Assurance Leadership:
- Established and led all quality assurance processes within the company.
- Implemented measurement and reporting techniques to make the product's state visible to stakeholders.
- Improved the productivity and speed of QA operations.
- Introduced automated testing for our mobile apps.
Key Achievement: Enhanced overall product quality, leading to a 80% reduction in post-release issues. Product Analytics:
- Introduced and integrated product analytics into the company’s workflow.
- Created and managed the event tracking system.
- Developed and maintained dashboards for stakeholders and the team.
Key Achievement: - Made analytics essential for daily decision-making and strategic planning in product, marketing, and growth processes. Task Coordination:
- Coordinated quality tasks and new features for development.
- Facilitated effective communication and collaboration among development teams.
Key Achievement: - Improved the velocity of product development Release Management:
- Directly managed releases and their contents, ensuring quick time-to-market for new features.
- Managed public release notes and the app's appearance in app stores.
- Launched marketing events in app stores.
Key Achievement: - Reduced the release cycle by 50% Localization Management:
- Managed the app’s content in two languages.
- Set tasks for the translation team.
SberDevicesQA Team Lead
Jul. 2020 - Mar. 2022Moscow, RussiaCreated an efficient and scalable release process
- Created a clear release cycle together with product managers and technical leads
- Organized beta testing, cross-team interaction and projects Kept the product user-oriented
- Defined and analyzed product metrics in Amplitude, that show user happiness and an adoption of features
- Ordered product research for new features that had been poorly researched previously
- Grew quality of the product and therefore user retention Created an avant-garde QA team from scratch in less than 6 months
- Hired and trained more than 20 professional testers
- Managed team to be able to keep the release cycle alone with a high level of quality
- Managed monthly updates of the operating system and applications on 5 devices (over 250K DAU) Results:
- Launched 4 new devices (for smart home, TV and media) on the market with over 250K DAU
- Level of user complaints is 50 times lower than the market average
- Simplified and sped up release procedures by 200%
- Built a company's key quality team.
JoomSenior QA Engineer
Oct. 2019 - Jul. 2020Moscow- Quality assurance of iOS, Android, web, backoffice and backend on a cross-border marketplace with a multimillion DAU
- Analyzed and tested product experiments and A/B tests, their behavior and cooperation
- Tested payments, logistics, search and recommendation, referral and promo, localization in dozens of languages
- Analyzed user behavior via product analytics platform and UX research results, and managed quality of the product using that knowledge
YandexQA Team Lead of Automotive embedded systems
Feb. 2018 - Oct. 2019Москва, Россия- Testing OS and its components entirely, root cause analysis, examination and investigation of complex cases.
- Scaling testing processes from a startup to a large product. Standardization and acceleration of testing process by 300% without unnecessary bureaucracy
- Launched six new B2B and B2C products in OEM, taxi and carsharing
- Supporting the knowledge base about the products and their features
- Preparation of technical documentation for manufacturers (Renault, Nissan, Toyota, Geely, Hyundai, Kia)
- Communicating with Chinese and Korean partners (Caska, Cusp, Motrex)
- Training and leading a team of 5 junior testers
- Testing hardware in critical-environment conditions
- Participation in code review
ROKO LabsMobile QA Engineer
Sep. 2015 - Feb. 2018Saratov- Quality assurance on Web, iOS and Android in Health, Fitness, Media, Product analytics, B2B SaaS, Financial, Chatbots, Fashion, etc.
- Analyzing requirements for mistakes and discrepancies
- Optimizing working process, participating in development process, creating test artifacts
- Running insource and outsource projects in distributed teams as a key QA
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