Jesse Weaver - Director, Global Infrastructure & Operations, Harley-Davidson Motor Company

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Work Background

Harley-Davidson Motor CompanyDirector, Digital Infrastructure & Operations

Sep. 2020Milwaukee, Wisconsin, United StatesOversee Global Infrastructure organization within the Digital Office of Harley Davidson, including ownership of P&L, staff management/development, strategic direction/business alignment and ongoing operations. Owns all onshore and offshore resources to support a 24x7x365 operations model supporting all enterprise IT functions and manufacturing facilities globally. Direct geographically distributed teams that support/implement/design infrastructure solutions for on-premise and cloud-based technologies including all compute (Wintel/Linux/AS400), storage, networking/network security, and manufacturing plant based applications. Lead Harley’s ITSM and ITIL processes and associated tools & solutions that support incident/problem/change/asset management. These tools feed the production of overall scorecard metrics that allow visibility into the efficiency and productivity of the enterprise. Serve as liaison to Harley business lines for anything related to IT Infrastructure that supports overall goals and vision. This includes executive review of Digital Office initiatives and aligning and planning for resources accordingly.

Weaver ConsultingExecutive Solution Architect/Program Manager

Feb. 2019 - Aug. 2020Mechanicsburg, Pennsylvania, United StatesConsulting for enterprise clients in the commercial and public sector space as an Executive Solution Architect and Program/Project Manager. Designed infrastructure solutions including enterprise networking, security governance & operations, and hybrid cloud enablement with Microsoft Azure. Developed Microsoft SharePoint workflow and document storage solution for Michael Baker Engineering to allow for automated approvals for infrastructure programs. Acted as Program Manager for Enterprise Networking contract for the Commonwealth of PA that required leadership of all cross functional teams including Service Desk, Project Management, Network, and Security operations. Provided hybrid Cloud operational model and transition services for various clients that included compute workload computations, application mapping, cloud connectivity through VPCs and Azure ExpressRoute, cross region Disaster Recovery and scalable workload provisioning.

Prelude ServicesChief Technology Officer

Jan. 2018 - Jan. 2019Mechanicsburg, PADevelop innovative technology strategies to enhance market positioning and improve overall organizational performance and provide expert counsel on all technology-related matters to all levels of management. Responsible for the direction and management of all technology services including systems engineering, systems administration, desktop and mobile device management, networking engineering, data and telecommunications services for all data centers. Set and direct tactical support operations, performance monitoring, capacity planning, cyber security, research and development of new technologies. Direct the delivery of all technology services ensuring our services are being appropriately applied to support company and clients. Provide support to the account management team with client technology trends and directions, and participate in industry conferences as an attendee and speaker, and provide technical and management support to team members and client staff.

PwCSenior Manager - Cloud & Infrastructure Advisory

May. 2016 - Jan. 2018Harrisburg, Pennsylvania AreaLead transformational projects related to IT Architecture, Engineering, Managed Services Operations, Security and Digital adoption leveraging knowledge related to Cloud Management Platforms, Virtualization Strategies, Automation and Orchestration Strategies, Public Cloud Platforms, Cloud Capacity/Performance Optimization, and Application Migrations to a Cloud Platform with a clear understanding of how an IT organization capitalizes upon technology to align with business direction and vision. Provide C level clients thought leadership, guidance, and assistance in developing strategic plans/approaches and designs in Infrastructure and Security that support data center migrations, application modernizations, and cloud adoption across multiple domains (network, compute, storage, EUC, etc.) to meeting changing business requirements. Security Architecture for regulatory compliance and risk mitigation for clients with HIPAA/PCI/SOX requirements including data classification, encryption, network segregation, and other technical controls. Program/project management for infrastructure and security initiatives that result in measurable, service oriented solutions for customers. This includes high level program development, low level detailed project planning, and resource planning/modeling. Develop firm offerings in network/security practice that showcase our abilities to deliver high level IT infrastructure strategy through to operational service delivery. This includes POV presentations, technical competency development and internal and external marketing materials. Acted as Solution Architect for a major US Airline developing architectural patterns that enabled their migration and transformation from legacy platforms and data centers to a modernized, highly resilient and automated private cloud using leading technologies from VMWare, Cisco, Microsoft, F5, BlueCat, and others.

UnisysSenior Manager - Network & Security Services

Feb. 2009 - Apr. 2016Harrisburg, Pennsylvania AreaOversee and develop enterprise infrastructure architecture, design, and operations at multiple data centers supporting managed services and IT hosting for large global corporate and North America public sector clients. Current accounts in my purview support over 13,000 network/security devices and over 10,000 systems including all OS flavors, mid-range systems, and Unisys and IBM mainframes. Lead and support initiatives for cloud adoption throughout our customer base, including dedicated private clouds, public and hybrid cloud offerings with both on and off premise topologies. This includes Microsoft Azure and AWS Responsible for management of 24 direct reports including line managers, technical domain leads and staff engineers in remote locations across various time zones and countries. Develop staffing plans including on-boarding/off boarding, training and development, and ongoing performance management. Aligns staffing needs with current and future business projects and key performance indicators as required. Project management for complex infrastructure projects involving coordinating cross functional technical domain teams and meeting aggressive deadlines with innovative solutions. Work with sales teams and solutions architects to develop cost-effective technical solutions to meet client requests while ensuring superior service delivery and technical capabilities. Coordinate and implement ITIL v3 based processes for service delivery to internal operations and clients including change, incident, and problem management using BMC Remedy ITSM. Responsible for Information Security policy/procedures supporting compliance with SSAE16 auditing, IRS, PCI, and FBI CJIS security standards. Work with all technology vendors (Cisco, IBM, EMC, Microsoft, Check Point, F5, Dell, etc.) to ensure positive relationships and ensure technology vision lines up with industry trends while providing strategic direction for consolidation and cost reduction initiatives.

Hersha Hospitality ManagementCorporate IT Manager

Dec. 2006 - Jan. 2009Responsible for design architecture, management, and technical guidance of IT infrastructure for over 70 locations that includes various networking hardware, server systems, data storage, telephony, disaster recovery plans, security and standards. Manage IT engineering & support staff including development planning, performance reviews, on-boarding/off boarding, as well as creating department goals and reporting metrics to senior management to meet business needs. Responsible for Information Security initiatives and compliance requirements, including Sarbanes-Oxley and PCI IT regulations. Developed and refined IT processes and procedures to align with SOX and PCI, ensuring technology implementations matched goals and requirements for the business. Provided technical direction and architecture for overhaul and upgrade of entire company network to standardized Cisco hardware throughout all locations. This allowed for streamlined support, simplified licensing, and cost models for acquisitions and divestitures. Designed and oversaw implementation of consolidated Active Directory forest, Microsoft Exchange 2007, and SQL 2000/2005 structure to support company ERP implementation of Microsoft Dynamics. Member of IT steering committee with other business leaders to ensure that company goals and mission are being met with current and upcoming IT initiatives. Project manager for new IT projects and systems. Design solutions as required for business needs, including introductions of Dell blade servers to reduce server sprawl, VMWare ESX infrastructure to efficiently use existing hardware, Terminal Server application farm for remote site usage, network security systems (IDS/IPS), and Active Directory topologies, among others.

Harsco CorporationNetwork Engineer

Jan. 2005 - Jan. 2006Responsible for analysis, design, and support of global technology infrastructure spanning over 45 countries and 450 locations that includes various servers systems, telephony, networking, disaster recovery plans, security and standards. Designed, implemented, and maintained global Active Directory structure on Windows 2003, Exchange 2003 cluster email systems, SMS 2003 management servers, SQL 2000 clustered servers. Provide technical assistance to the site support personnel who directly support the user community Support, monitor, and troubleshoot hardware and software problems pertaining to the network infrastructure including NetApp SAN Filers, Windows Server NT/2000/2003 servers, Citrix server farm, Cisco routers, PIX firewall, wireless access points, and switches. Participate as project leader or technical team member for projects and/or upgrades; provide recommendations and suggestions as required for the successful implementation of new global IT systems including Hyperion Financial Management, Microsoft Sharepoint Server, Anti-SPAM and Internet filtering systems, and Microsoft Active Directory topologies, among others.

Widener UniversityIT Support Specialist

Feb. 2001 - Mar. 2005Managed Windows 2000 and Novell Netware 6 campus network using Dell servers. Responsible for administration, data backup, user account maintenance, and performance assessment. Designed and implemented various servers for campus use, including Active Directory DC’s, FTP and IIS web servers, File/Print server in both Windows and Novell, Symantec AntiVirus server, etc. Support campus network infrastructure including Cisco 2600 routers, Nortel and 3Com managed switches. Designed wireless network for campus using Symbol and Cisco Aironet access points. Developed security policies using MAC filtering, RADIUS, and WPA encryption technologies to ensure security and authentication. Familiar with network assessment and management tools such as Wavelink Mobile Manager and other packet analyzer software. Maintain and fix all PC and printer hardware and software issues on campus. Supervisory position for all student IT employees and computer labs