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Work Background
Marketing Head at Impex Lebanon
IMPEX (Exclusive dealer of Chevrolet, Cadillac & Isuzu in Lebanon)Marketing Head at Impex Lebanon
May. 2024Lebanon
Head of Accounts & Operations
Social AstronautsHead of Accounts & Operations
Aug. 2022 - Dec. 2022Dubai, United Arab EmiratesLead strategy, manage teams, and timelines. Analyze client briefs and recommend best practices. Generate creative ideas across multiple channels. Create monthly social media reports. Develop training materials. Stay current on digital trends and provide client advice. Propose business development opportunities.
Marketing & CRM Manager
Gargour Automotive Company S.A.L.Marketing & CRM Manager
Jan. 2022 - Apr. 2024LebanonLead Marketing & CRM team to align campaigns with business objectives. Develop and implement Marketing department policies. Create annual budget reflecting departmental needs. Define automotive customer lifecycle map, optimizing CRM processes for enhanced experience.
Quality Manager
Gargour Automotive Company S.A.L.Quality Manager
May. 2021 - Mar. 2024LebanonImplement Sales and After Sales operation standards. Analyze monthly NPS results to pinpoint low-scoring areas. Devise action plan to enhance customer experience. Conduct audits for compliance and network development.
Marketing Specialist
Gargour Automotive Company S.A.L.Marketing Specialist
Jan. 2016 - May. 2021Coordinate external communication with UAE head office. Innovate communication techniques for sales and after sales and brainstorm marketing campaign ideas. Oversee budget and timing for marketing activities. Analyze marketing data for future strategies. Explore brand promotion opportunities at events. Deliver monthly market activity overview. Manage launch events for new products.
Marketing Coordinator
Gargour Automotive Company S.A.L.Marketing Coordinator
Jun. 2012 - Jan. 2016Manage marketing budgets. Perform competitor analysis. Coordinate advertising campaigns. Monitor account statements. Oversee internal communication. Distribute regular press releases to media. Coordinate supplier meetings for uniforms/stationery. Organize displays and events. Manage annual Jeep Jamboree and other events in collaboration with Harley Davidson.
Part timer, taking care of the French content and the communication development
PotentialPart timer, taking care of the French content and the communication development
Mar. 2012 - Apr. 2012BerytechOversee all communication tools. Rectify grammar and language errors across the company's portals.
Marketing Internship
T.Gargour et FilsMarketing Internship
Jul. 2011 - Sep. 2011Dora HighwayPlanned and coordinated a roadshow across five cities. Conducted competitor analysis and implemented guerrilla marketing tactics. Analyzed a survey tailored for TGF (The Great Foundation) and developed media planning strategies. Managed planning, forecasting, and budgeting processes.
Sales internship
Ets.Shaya et AzarSales internship
Jul. 2010 - Sep. 2010Sed el BaouchriehSold power tools for an architectural project. Handled invoicing. Managed merchandise placement within the shop.

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