Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Building something new
Stealth StartupBuilding something new
Jul. 2024Zurich, Switzerland · Remote
Member | Angel investor
FEA AngelsMember | Angel investor
Jul. 2024Brazil · Remote
Member
EVOLVE Commerce ClubMember
Jun. 2024Switzerland · Remote
co-founder & advisor
Omnik Tecnologiaco-founder & advisor
Jan. 2020São Paulo, BrasilInvestor and Non-executive / informal advisor. Omnik is a company with solutions to transform businesses into multi-vendor platforms for B2C, B2B, and D2C.
Head of technology and digital for International markets | CTO | CDO
Restaurant Brands InternationalHead of technology and digital for International markets | CTO | CDO
Jan. 2020 - Jun. 2024Zurich, Switzerland · Hybrid- Responsible for technology and digital for International markets (~130 different countries in EMEA, APAC, LAC), including technology standards, brand initiatives and projects. - Responsible to structure the International tech team + engineering organisation from scratch (from 0 to +100 team members). - Responsible to structure business case, manage P&L of internal built technology (tech BU). - Responsible to structure and launch internal customer facing platforms for website, apps, loyalty engine, OMS, CMS, CRM. - Lead global+regional deployment to multiple countries. - Responsible to develop partnership framework with Global technology vendors
Founder and CEO (SaaS marketplace platform)
Omnik TecnologiaFounder and CEO (SaaS marketplace platform)
Oct. 2018 - Dec. 2019São Paulo, BrasilOmnik is a company with solutions to transform businesses into multi-vendor platforms for B2C, B2B, and D2C. Company and technology was created after seeing clear opportunities after multiple years building technology solutions and implementing 3P solutions for the biggest retailers in Brazil.
IT, ecommerce & marketplace Executive | Independent consultant
Retail-labsIT, ecommerce & marketplace Executive | Independent consultant
Oct. 2018Brasil · Hybrid
Head of IT for e-commerce & omnichannel projects | Food | non-food | Marketplace 3P
CarrefourHead of IT for e-commerce & omnichannel projects | Food | non-food | Marketplace 3P
Jan. 2016 - Oct. 2018São PauloMain responsibilities: > Carrefour e-commerce relaunch in Brazil > Structuring technology team > Launch of e-marketplace operation > Launch of food e-commerce operation > Click & Collect launch > Assisted sales system in stores integrated with e-commerce > 1st project with Blockchain technology at Carrefour Brasil - application in tracking and food security. > Launch e-commerce Drive-thru operation
Head of IT for Cnova marketplace BR & Multichannel projects | Open platform
CnovaHead of IT for Cnova marketplace BR & Multichannel projects | Open platform
Apr. 2012 - Jan. 2016Sao Paulo, SP · On-siteResponsible for Nova Pontocom's marketplaces IT strategy and multichannel projects. Responsible from the conception of the BP, internal pitch, team building, solution design, hiring suppliers and starting the operation of the first marketplace in a retailer in Brazil. Main responsibilities: - Design/construction of a marketplace platform: store management, commissioning service, catalog management, order management, seller admin portal, API portal. - Soft-launch and full launch in 3 different brands - Open APIs strategy for integration with partners and retailers - Integration with more than 50 platforms and +1,000 stores in 2 years. - Platform management with millions of active offers - Expansion tools: Construction of crawlers to capture product, store and price data. - Responsible for the design and implementation of multichannel projects: pickup in store (+1100 stores implemented), electronic catalog (sale via tablets) in stores, integration of physical store inventory with e-commerce (buy online, ship from any store or warehouse)
Project & portfolio manager / PMO
CnovaProject & portfolio manager / PMO
Apr. 2010 - Apr. 2012São Paulo Area, BrazilCorporate project portfolio management Main projects: - Launch Nova Pontocom operation in São Paulo - Extra.com + Pontofrio.com merger (systems, processes and people) - Casasbahia.com integration (processes and IT) - Merger of "Pontofrio Atacado" operations (team, processes and systems) - Implementation of electronic invoices in retail and wholesale - Mobile website and Android and iPhone applications for e-commerce - FIDC - Implementation of own payment methods & integrations with TEF solutions. - Extranet for suppliers and partners - Monitoring and management of corporate project portfolios. - Implementation of corporate intranet and workflow platform - Design/Implementation of extranet for suppliers and partners. - Definition of strategic project management model (process, artefacts, roles and responsibilities)
IT Manager | e-commerce manager | Technology manager
Grupo Pão de AçúcarIT Manager | e-commerce manager | Technology manager
Nov. 2008 - Mar. 2010On-siteMain responsible for e-commerce frontend technology (www.extra.com.br): -Development teams (internal and partner) - Testing/QA team - Support team - BackOffice Team - Investment and expenses budget management Main projects: - New B2C frontend - B2B - Packs of new website features - Search using GSA (Google Search Appliance) - New payment methods - Scheduled delivery and same day delivery - Wedding list integrated with stores - Sales kiosks in stores
IT Coordinator
Grupo Pão de AçúcarIT Coordinator
Dec. 2005 - Sep. 2009Coordenação de projeto de reestruturação de site web do Extra.com.br: Desde planejamento, Análise/concepção, desenvolvimento, testes até publicação e acompanhamento pós-produção/estabilização. Projeto envolvendo site web, sistema de televendas, administração site, WMS, sistemas de SAC, integração com sistemas de retaguarda e com legado (mainframe). Uso de tecnologias Microsoft Commerce Server 2007, SQL Server 2005, Biztalk Server 2006.
IT Coordinator / e-business
Magazine LuizaIT Coordinator / e-business
Aug. 2000 - Dec. 2005Franca Area, Brazil · On-siteCoordination of B2C IT/e-commerce projects for: - New e-commerce features - Customer services (complementary sites/hotsites) - Campaigns/Promotions - Integration with partners - Integration with customers/sales channels - Back-end/administrative processes/integration with existing systems. - Coordination of internal systems team and teams from outsourced companies. - SQL Server database administration, information replication, analysis/extraction of business information. - Application development (ASP, VB, Javascript, XML). Selection, evaluation and monitoring of a hosting service provider contract (infra). - Analysis of processes in the information technology area, being responsible for bringing new technologies, methodologies and best practices in IT management (reference ITIL, Cobit, CMM)
Maintenance and Quality
Amazonas prod. para CalçadosMaintenance and Quality
Jul. 1999 - Jul. 2000Franca Area, BrazilMaintenance statistics, Production quality, 5S

Requests

Touchpoint image
2
Personal Pitch
Consulting for Transformation
Touchpoint image
3
Personal Pitch
Digital Transformation Expertise
Intch is a Professional Networking App for the Future of Work
300k+ people
130+ countries
AI matching
See more people like Rafael on Intch
Investor & VC
79563 people
24
In-House Counsel @ Independent
27
Realtor- Relocation Consultant- Political Scientist @ INVéSTIA Properties L.P.
16
Managing Director & Founder @ Vikas Consulting
Investor & VCAssociate
7415 people
27
Realtor- Relocation Consultant- Political Scientist @ INVéSTIA Properties L.P.
17
GTM Avisor @ thegrowthhacking.ch
22
Operations Lead @ Hair&Skin medical AG