Scouts CanadaE-Learning Specialist
Mar. 2015 - Jan. 2020Ottawa, Canada AreaScouts Canada promises youth, parents and the community at large that “It Starts with Scouts”. Scouts aims to provide youth with opportunities to experience new things and develop into capable and well-rounded individuals. Located in Ottawa, the National Office administers the National activities of Scouts Canada as well as providing support to over 20 regional centers representing more than 100,000 youth members and adult volunteers across Canada. As the e-Learning Specialist at Scouts Canada, I worked closely with the Director of Scouting Experience, the Program Team, and subject matter experts to design, develop, implement, and evaluate online learning. I served as the Project Manager for the implementation of a new Brightspace LMS for 20,000+ staff and volunteers across Canada. My responsibilities included management of the LMS platform, training and coaching users, and responding to any questions or issues. I also implemented new ideas and processes to improve the engagement and efficiency of teams, such as using Smartsheet. I designed and developed engaging and interactive e-Learning modules using Adobe Captivate and other tools that achieved a high transfer of knowledge. I completed ongoing training needs analysis and created a training development plan focused on the needs of staff and volunteers. I created and edited audio, video, graphic, and supporting material assets. Additionally, I produced Online Support Centre articles and systematic tutorials for accessing learning, and developed measurement and evaluation tools.