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Work Background
LensLock, IncTechnology Consultant
Jan. 2024Poway, California, United States
Obu InteractiveTechnology Operations Manager
May. 2023 - Feb. 2024San Diego, California, United StatesI oversee the daily technological operations of the organization and ensure that systems and networks are running appropriately. I work to develop and implement policies, procedures, and processes to improve technology operations and increase efficiency and productivity for the internal team. I own the Martech (Marketing Technology) vision and ensure Obu’s tech stack continues to adapt to the needs of its marketing and business goals.
Obu InteractiveDirector Of Operations
Jul. 2020 - May. 2023San Diego, California, United StatesMy role as Director of Operations is to understand department team roles and responsibilities and provide leadership for: administration, project management, client success and account management, web development, design, SEO, content development, analytics. I also ensure processes, resources and the profitability of each department are continuously supported and measured. I performed employee evaluations on an annual basis, and work with People Operations Manager with with hiring, disciplinary and termination needs. I help create, revise, and review workflows to ensure efficiency and effectiveness with collaborative projects. I ensure standard operating procedures (SOPs) are continually updated and documented, as needed. And I am the co-host and producer of the Cases 4 Causes legal marketing podcast.
LensLock, IncVice President, Technology and Operations
Jun. 2017 - May. 2020Greater San Diego AreaI oversaw day-to-day operations to support growth and add to both the top and bottom lines of the organization. My position focused on strategic planning and goal-setting, and direct the operations of the company in support of its goals. By measuring progress and adjusting processes accordingly, I helped keep the entire organization on track through planning, direction and coordinating operations in support of the company’s growth. I also formulated policies and strategic plans for future growth, specifically focusing on the daily operations of technology, purchasing, manufacturing and marketing.
LensLock, IncDirector, Engineering
Feb. 2017 - Jun. 2017Greater San Diego AreaResponsible for managing LensLock’s engineering efforts to enable a turn-key body worn camera cloud based offering. This includes body worn and dash cameras, mobile application support, the LensLock client software, overall performance of the Azure government cloud solution, and managing the front-facing corporate website.
Vector SolutionsDirector of Innovation - Content Delivery and R&D
Jun. 2016 - Feb. 2017Greater San Diego AreaDrove innovation around e-Learning courses and course assets. From concept to prototype, supported company strategic goals, including user experience and course learning outcomes. Oversaw project delivery for innovation projects, providing advice on methodology, analysis, recommendations and client relationship management. Developed methodologies for assessing innovation projects and their potential impacts on the business. Evaluated technology, eLearning, and industry trends. Measured real-world impacts while defining client value metrics for next generation course delivery. Worked with Product directors to understand each business unit strategy; Content directors and technical team members to pilot projects and train team (when needed); and offshore resources for technical development needs.
TargetSolutionsDirector of Content
Jun. 2012 - Jun. 2016Greater San Diego AreaOversee the Content Department’s day-to-day activities as well as spearhead the task of elevating our course content to a new level using project management, market research, client feedback, data analysis, design assessment, and delivery planning.
TargetSolutionsInstructional Designer
Jul. 2011 - Jul. 2012Developed online training materials and courses based on company SOPs, ADDIE methodologies, and industry standards. Used HTML, CSS, JavaScript, jQuery, ColdFusion, Adobe Creative Suite and Articulate Storyline as tools for development.
The Columbus DispatchWeb producer
Jul. 2003 - Jul. 2011Create interactive flash graphics for online publication. Post news stories and photos to the Web site. Collaborate with print editors to come up with ways to supplement the print edition with online content.
The Daily AztecEditor-in-chief
Aug. 2001 - May. 2002
San Diego Union-TribunePage designer
Jan. 2001 - Jan. 2003
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