Blue AcornLead Business Analyst II / Ecommerce Strategist
Jul. 2012 - Sep. 2017Charleston, South Carolina Area• Lead requirements and requests for Magento & Salesforce Commerce Cloud/Demandware implementations, feature requests, and conversion tests
• Manage client Strategic Roadmap for backlog and feature sets
• Creation and upkeep of eCommerce documentation
• Data analysis and tracking
• Responsible for outlining development and optimization tasks and deliverables
• ROI tracking, projection, and reporting
• Magento Certified Solutions Specialist
• Provided internal training on Magento platform and MCSS certification
• Responsible for onboarding Business Analysts and providing ongoing SME training Clients include Le Creuset, YETI, Scout Bags, Everlast, Dean & Deluca, REEDS Jewelers, Speck Products, Chrome Bags, and STIO.