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Work Background
Clear Concepts ManagementRecruitment Coordinator
May. 2024San Rafael, California, United StatesAs a Recruitment Coordinator I am responsible for assisting in the recruitment process of new employees. This involves coordinating interviews, following up with candidates, and maintaining communication with hiring managers. I also review resumes and screen applicants to ensure they meet the qualifications for the position. Another important aspect of my role is creating a positive candidate experience. This means keeping candidates informed throughout the hiring process, providing timely feedback, and addressing any questions or concerns they may have. I also assist with onboarding new hires by coordinating their orientation schedules and ensuring all necessary paperwork is completed.
Clear Concepts ManagementClient Sales Representative
Apr. 2024 - May. 2024My role was to directly engage with potential customers and sell products or services to them. I was responsible for building relationships with clients, understanding their needs and preferences, demonstrating the benefits of our products or services, and ultimately closing the sale.
Kerry Clarke ConsultingPrincipal Consultant
Dec. 2022Burlingame, California, United StatesKerry Clarke Consulting empowers businesses with innovative marketing strategies and solutions, capturing authenticity and maximizing brand potential. Cultivating long-lasting partnerships and dedicated to helping businesses succeed and thrive.
• Leading comprehensive marketing strategies for a portfolio of 10+ clients, enhancing brand visibility and engagement.
• Developing and optimizing digital marketing campaigns across various platforms, including social media, email, and PPC.
• Conducting market research to identify trends and opportunities for data-driven decisions.
• Creating engaging content to connect with target audiences and foster brand loyalty.
Topper Fine JewelersCustomer Service Liaison
Mar. 2022 - Jan. 2023Burlingame, California, United States- Greet customers as they enter the store and assist them with their inquiries or requests
- Provide product knowledge and expertise on all fine jewelry and luxury watch items in the store
- Maintain a clean and organized sales floor, ensuring all products are properly displayed
- Assist customers with selecting the perfect piece of jewelry or luxury watch, taking into account their personal style and budget
- Process transactions accurately and efficiently using our POS system
- Handle any customer complaints or issues with professionalism and resolve them in a timely manner
- Build strong relationships with customers to ensure repeat business and positive word-of-mouth recommendations
- Collaborate with other team members to achieve sales targets and contribute to overall store success
- Stay informed about industry trends, new products, and competition in order to provide the best recommendations to customers
MONAT GlobalMarket Partner
Apr. 2020 - Dec. 2023Burlingame, California, United States• Monat Global offers natural hair and skincare products. As a Market Partner, I acquired 175+ clients in my portfolio and managed a team of 10.
• Engage clients with a consultative sales approach, timely customer service, and market expertise to drive sales.
Junk King Franchise SystemsFranchise Sales Contributor/Marketing Operations Manager
May. 2018 - Jan. 2021South San Francisco, California, United States• Played a key role in 50+ franchise unit sales, promoting Junk King franchise benefits and CRM/ROI software. • Collaborated to develop internal CRM/ROI software for centralized data access ensuring franchise owners' success.
• Managed team 15 individuals to streamline franchise onboarding, support, and adherence to internal KPIs for growth.
Junk King Franchise SystemsFranchise Consultant & Marketing Analyst
May. 2016 - May. 2018San Francisco Bay Area• Oversaw marketing for 30+ franchise locations across the US in diverse markets, each serving avg. population of 750,000.
• Created marketing strategies for each location to boost sales, leading to a monthly revenue growth of 10-15% on average.
• Worked with external marketing vendors (lead generation, online reputation, PR, social media) to support franchisees.
Junk King Franchise SystemsMarketing Coordinator
Jun. 2014 - Mar. 2016South San Francisco, California, United States• Developed, implemented, and analyzed social media strategy to increase brand awareness and customer engagement. • Created and scheduled regular social media posts (Facebook, Instagram, Twitter, LinkedIn) across 50+ locations.
• Collaborated with the marketing team to continually enhance the social media presence of every local Junk King franchise.
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