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Work Background
TAYRAŞ Baz Yağ Rafineri A.Ş.Satış Direktörü
Oct. 2024İstanbul, Türkiye
TAYRAŞ Baz Yağ Rafineri A.Ş.Sales & Customer Services Manager
Aug. 2023 - Nov. 2024İstanbul, Türkiye* Reporting to CSO, * Responsible for Base oil Trade sales and RRBO Base Oil Sales to the licensed lubricant companies throughout the nation and abroad. * Realized highest single sale of the company 4 times in a row. * Developed and implemented BI sales reports.
AS GRUPRetail & Industrial Sales Director
Feb. 2022 - Feb. 2023İstanbul, Türkiye* Reporting to CEO, * Responsible for Wholesales of Fuel and Lubricants through out the Nation and Company’s Retail Stations, * Leading a team of 4 direct reports. * Established the organization from scratch, and generated 1/3 of the groups revenue without any overdue in whole sales and tripled the unit gross margin of Lubricant sales.
AS GRUPHead Of Business Development
Jan. 2020 - Feb. 2022İstanbul, Türkiye* Reporting to CEO, * Leading all business development activities within the group companies, * Monitorization and reporting of all software and application renewals and developments, * Financial reporting to CEO, * Monitorization of all legal accounting records within group companies * Created financial monitorization and reporting of the group companies leading a 100% more effective budget preparation and monitorization.
AS GRUPOperations Manager
Dec. 2019 - Jan. 2020Izmir, Turkey
Petrol OfisiHead of Customer Services
May. 2016 - Oct. 2018İstanbul, Türkiye* Reporting to Service Center Manager, responsible from business development, sales support, order processing both for fuel and lpg and customer complaints management. * Leading a team of 26 people with 4 direct reports * Created and implemented LPG Automation Project with the scope of the renewal of the equipments in 158 trucks to enable online ordering, order amount prediction, route planning, delivery monitorization and invoicing.
OMV Petrol Ofisi A.Ş.Head of Performance Planning & Customer Services - Lubricants
Apr. 2008 - May. 2016İstanbul, Türkiye• Reporting to the Managing Director, responsible from the business development, budgeting, financial controlling, pricing, cost management and customer services of the Lubricants directorate. • Established and leads the customer service team of 6 people, whose main responsibilities are complete order to cash process and sales support to 7 sales segments. • Managed lubricants integration project with OMV Austria, which aimed to achieve synergy and cost saving areas. • Attends actively in creation, development and monitorization of the OMV Petrol Ofisi Lubricants strategy. • Created and developed over 20 reports for the management and implemented them to ERP. • Created and leading the first e-order platform of OMV Petrol Ofisi www.myportal.com.tr • Assists in various projects within the lubricants department. • Member of the leadership team of OMV Petrol Ofisi
OMV Petrol Ofisi A.Ş.Customer Services Specialist - Aviation
Apr. 2003 - Apr. 2008İstanbul, Türkiye• Reporting to the Customer Services Manager, responsible from the order to cash process. • Created and implemented various financial reports for aviation management. • Assisted the order to cash implementation project of OMV Petrol Ofisi • Assisted the sales team for fuel uplift and invoicing organizations.
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