UBMD Surgery Vascular LabSenior Operations Leader & Vascular Technologist
Apr. 2016Buffalo/Niagara, New York AreaLead daily operations for multi-site vascular labs; manage triage, scanner use, and staff deployment to ensure high-quality patient flow Contributed to 5+ IAC accreditation cycles with zero deficiencies through meticulous QA, log tracking, and documentation review Mentor over 15 new hires and students, helping shape a strong clinical team and improve retention and certification success by 25% Developed automated reporting and QA tools using Google Apps Script, dashboards, and templated documentation Act as IT and EMR/PACS liaison; resolve imaging/reporting issues to minimize clinical downtime Trusted by leadership to independently manage workflows, especially during high-risk or high-volume periods Support remote collaboration across clinical sites using Slack, Hypercare, Google Workspace, and Citrix-based systems Built protocols for Mindray ultrasound systems that improved exam consistency and cross-site adoption