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Work Background
Project Manager
Select Services, LLCProject Manager
Sep. 2019Coopersville, Michigan, United States• Lead full lifecycle delivery of large-scale commercial & industrial CapEx projects ($5M+), from preconstruction planning through commissioning and closeout. • Conduct risk assessments and compliance reviews to ensure alignment with OSHA 10/30, FM Global fire-protection standards, and client requirements. • Oversee fire protection, explosion-mitigation, and facility safety upgrades, coordinating with engineers, contractors, and inspectors to eliminate vulnerabilities. • Manage contracts, procurement, vendor negotiations, RFIs, submittals, and structured change orders to control scope, reduce exposure, and protect profitability. • Implement process improvements and scheduling controls (MS Project, Procore, Primavera) that reduced schedule delays by ~15% and minimized downtime during construction. • Partner with executives, accounting teams, and plant operations to balance budget discipline with operational continuity, ensuring projects deliver lasting value. • Direct cross-functional crews and subcontractors while enforcing company quality benchmarks and safety standards, driving both execution and risk mitigation.
Customer Service Coordinator
Metal FlowCustomer Service Coordinator
Jul. 2013 - Sep. 2018Holland, MI• Oversaw multiple automotive manufacturing projects, managing ERP/EDI-driven workflows for accuracy and compliance. • Reduced lead times and order errors by ~20% through improved risk-based planning and proactive customer coordination. • Supported program launches by ensuring documentation and production schedules met both client and regulatory standards.
Sales Administrator
Metal FlowSales Administrator
Feb. 2013 - Jun. 2013
Customer Service Rep
Universal Traffic Service, IncCustomer Service Rep
Jan. 2012 - Feb. 2013Greater Grand Rapids, Michigan Area• Advanced through logistics and service leadership positions, managing vendor coordination, scheduling, and cost control. • Monitored risk in freight planning and vendor performance, ensuring compliance with service agreements and safety regulations.
Executive Administrative Assistant
Camping WorldExecutive Administrative Assistant
Feb. 2007 - Jan. 2011Greater Grand Rapids, Michigan Area• Preparing daily sales reports, daily deposits, and answering phones. • Handling accounts receivables and payables. • Filing, faxing, copies, and other general office tasks. • Purchasing with Oracle. • Help the retail sales manager develop and create projects, such as creating a yearly budget, or creating coupons. • Handling accounts payables and receivables. • Handles all human resources questions from the Camping World staff, also the HR contact for the Grand Rapids Camping World. • Puts together hiring and terminations packets. • Goes over benefit packets with new employees. • Completes all payrolls on a bi-weekly base for Camping World

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