Kate Bowman

Senior Charging Manager @Amazon

Startup FounderProduct Consultant

A strategically accomplished Operations Leader, Continuous Improvement Strategist, and U.S. Army Veteran demonstrating a successful career driving world-class operational improvements and responsive distribution coordination utilizing innovative and sustainable technical and business solutions. Seeking greater challenges in a senior leadership role where expertise in influencing workforce commitment, cost controls, warehouse operations, and instilling a work environment of safety, cultural cohesion, and accountability are valued. Expert culture change agent. ▪ Well-versed in addressing/resolving operations and program issues by delivering quality outcomes in program processes, recommending solutions, and continuous process improvement leadership. Drive a streamlined approach to high-performance personnel and operations performance. Train and mentor tomorrow’s leadership. Quick to respond—calm in chaotic situations. ▪ Highly adept in driving program/operations effectiveness for industry leader Amazon and Milwaukee Tool. Leverage a high degree of aptitude in operational planning, evaluation, organization, integration, controlling costs, and operational disciplines. Expertly anticipate and manage conflicts, resolve problems, and influence change to meet stringent logistics deadlines. ▪ Orchestrate astute thought leadership using solid technical, operations, and implementation judgment as a skilled product launch leader. Easily communicate with all levels of management and staff, utilizing a calm and composed demeanor to communicate, resolve issues, and influence teams. Assign resources that align with project/program timelines and goals. Ensure operations comply with OSHA, EHS, and other industry compliance requirements. ▪ Manage and engineer effective operations utilizing a proven program leadership presence. Collaborate with multiple internal departments while managing critical product and operational deliverables. In-depth knowledge of operations and safety best practices. Influence a “work smarter and safer” min

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Work Background

AmazonSnr Mgr, Charging Operations, AMZL Energy

Apr. 2023Nashville, Tennessee, United StatesEV Charger Operations and Performance Management

AmazonSenior PM, AMZL Energy

Oct. 2021 - Apr. 2023Nashville, Tennessee, United States

AmazonSr. PM, AMZL Planning

Jul. 2021 - Oct. 2021Nashville Metropolitan Area

AmazonSr. PM OTR Safety / COVID Response Team, AMZL Safety

Oct. 2020 - Jul. 2021Nashville Metropolitan Area

AmazonAMZL Operations Manager

Nov. 2019 - Oct. 2020Dallas, Texas

AmazonOperations Manager

Mar. 2019 - Nov. 2019Memphis, Tennessee

Milwaukee ToolSenior Distribution Center Manager

Mar. 2018 - Mar. 2019Olive Branch, Mississippi

Radial Inc.Inventory Control Quality Assurance Operations Manager

Oct. 2017 - Mar. 2018Greater Memphis Area• Responsible for managing and developing a team of 47 associates and four direct managers • Transformed a disengaged and low performing team into a professional and cohesive unit by holding associates accountable to policies and procedures and by investing time into developing their technical and soft skills • Implemented standard work and retrained all associates on new department procedures • Established a standard rate of work for IC associates and increased rate by 22% due to systemic and physical process improvements • Changed inbound and outbound audit process from paper counts to electronic entry directly into database decreasing headcount by 1 FTE • Created a rolling 21-day financial plan based on KPIs and daily root cause analysis decreasing headcount and increasing cycle count efficiency by 74% (defects per labor hour) • Used SQL Server and Oracle SQL Developer to improve KPI reporting resulting in 13% daily time savings • Drove system changes to enforce true blind count audits bringing the department into SOX compliance – the only site in the network to achieve and maintain compliance • Provided data from random audits to inbound leadership in order to inform associates of their individual performance (positive or negative) which decreased receive errors by 73% and putaway errors by 42% • Identified and corrected issues in the outbound operating system decreasing building DPMO from 400,000 to 80,000 – an 80% decrease • Identified and corrected communication errors between two operating systems that decreased DPMO order cancelation from 35,000 to 7,000 – an 80% decrease • Created pick DPMO report that held pickers accountable to a quality metric used for performance management reducing downstream errors by 38% and false pick skips by 33%

FieldTurfWarehouse Operations Manager

Feb. 2017 - Oct. 2017Calhoun, Georgia• Managed and developed a team of 50 associates and seven direct managers • Created and maintained the warehouse budget • Created safety metrics for the warehouse that previously did not exist • Developed a forklift-training program that previously did not exist • Reduced machine downtime by 83% YOY by creating a system-driven pick program for material requested by production • Created an intranet site for customer service requests to process loads faster in shipping reducing detention by 25% YOY

FieldTurfOrder Fulfillment Manager

Oct. 2015 - Feb. 2017Calhoun, GA• Managed and developed a team of 15 associates and five direct managers • Scheduled all inbound arrivals and ensured delivery SLAs were achieved • Maintained four offsite warehouses with a minimum of $30 million in raw material and finished goods • No missed SLA times during 2016 • Reduced sample department shipping costs by 26% with an annualized savings of over $45K • Reduced product misships from a DPMO of 961 (2015) to 395 (2016)

Casteel Heating, Cooling, Plumbing & ElectricalSenior Warehouse Manager

Nov. 2014 - Oct. 2015• Managed and developed a team of 10 associates and three direct managers • Managed all aspects of operation • Developed and drove standard work in all inbound/outbound functions • Implemented new software to support process improvements • Developed a quality dashboard for sales used to help identify opportunities and coach sales associates • Responsible for a minimum of $1 million of inventory – sold zero value aging inventory that netted $35k • Worked with vendors to maintain minimum inventory levels • Purchased materials in bulk saving $90k during peak season 2015

AmazonArea Manager

Sep. 2011 - Nov. 2014CHA1• Responsible for a team of up to 180 inventory control associates • Responsible for a team of up to 100 sort associates and the outbound problem solve team • Developed and implemented safety development plan for the entire sort department • Developed and implemented ambassador standards and expectations for outbound (adopted by entire FC) • Created an intranet Wiki for outbound problem solve to standardize expectations across all shifts • Developed outbound problem solve training matrix for peak season • Promoted five individuals to Area Manager role • Created a data-driven system on associate selection for indirect functions with feedback loop • Created a destroy process for hazmat and created an audit to ensure safe practices were followed • Developed and owned the building ICQA strategy • Created 21-day staffing module for ISS department moving site from last to first network-wide and was implemented nationwide • Balanced labor and coaching associates in standard work processes • Developed and wrote a four-week training program for new IC/QA Process Assistants hired in other FCs • Organized a monthly IC/QA Process Assistant meeting to facilitate communication within the department • Trained a seasonal lead associate, which aided in their promotion to a permanent lead position

United States ArmyHeavy Equipment Operator

Nov. 2006 - Nov. 2010• Responsible for the personal safety, development, and training of my team of four soldiers. Created development plans for each team member. • Saw five soldiers receive promotions under my command. • Responsible for more than 15 soldiers during missions. • Hazmat qualified and enforced Hazmat regulations throughout motorpool. • Made sure all OSHA guidelines were enforced and followed. • Qualified in Field Sanitation and made sure field motorpool met health and safety standards. • Organized scheduled maintenance on multiple pieces of construction equipment. • In charge of ordering, storing, and disposing of all parts and fluids properly based on defects found during organized maintenance. • Responsible for over $350,000 of equipment at all times. • Operated, troubleshot, and responsible for the safe operation of many types of heavy construction equipment.

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