Digicel GroupRevenue Assurance & Business Operation Manager
Apr. 2021 - Mar. 2024El SalvadorI played a crucial role in ensuring accurate recognition and forecasting of the P&L for all B2B services while driving key operational improvements. My team and I successfully implemented precise forecasting models, optimized KPI tracking across B2B units, and developed an automated commission scheme that enhanced sales performance. By leveraging Python, automation, and AI techniques, I improved forecasting accuracy and implemented scripts that significantly reduced the time for monthly revenue validation, daily forecasts, churn identification, and sales performance analysis. Throughout my tenure, I led a talented team of analysts and interns, consistently delivering high-quality results. My focus on automation, data-driven solutions, and AI expertise enabled me to streamline operations and provide actionable insights to commercial teams. This role allowed me to blend strategic leadership with advanced technical skills, ensuring operational efficiency and greater accountability.