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Work Background
Datacomm DiangrahaCloud Product Specialist
Jul. 2022Jakarta, Jakarta, IndonesiaI am responsible for supporting the Cloud Product Manager by managing the Product Documents such as Need Analysis, Deck, Datasheet, Scope of Work, etc. As a Cloud Product Specialist, being a team player is my daily dose of work.
Presenting the Product Slide Deck to the Sales team, as well as discussing the development of the features with DevOps, and also providing solutions to customers including product/solutions demonstration.
PT LOTTE DATA COMMUNICATION INDONESIAIT Support Manager
Jun. 2021 - Jul. 2022Jakarta, IndonesiaI am responsible for researching a new solution and its implementation for the corporation's benefits, such as a business opportunity, fulfilling customer requirements, or simplifying the work process.
Analyze the deficiencies and provide options for the existing system used by clients.
Managing team of POS Maintenance to provide service across the nation. And last but not least, skill-up team members.
PT LOTTE DATA COMMUNICATION INDONESIAInformation Technology Solutions Spv
Jan. 2020 - Jul. 2022Jakarta Raya, Indonesia1. Research new technology and its implementation for the corporation's benefits.
2. Analyze the deficiencies of the existing system used by clients.
3. Provide options for any deficiencies of the existing system used by clients.
4. Develop a new program/system based on client/company needs.
5. Project Management.
6. Maintenance Management.
7. Upgrading maintenance team's knowledge.
PT LOTTE DATA COMMUNICATION INDONESIAInformation Technology Solutions manager
Oct. 2017 - Dec. 2019Jakarta Raya, Indonesia1. Research new technology and its implementation for the corporation's benefits.
2. Analyze the deficiencies of the existing system used by clients.
3. Provide options for any deficiencies of the existing system used by clients.
4. Develop a new program/system based on client/company needs.
5. Project Management.
6. Maintenance Management.
PT LOTTE DATA COMMUNICATION INDONESIASystem Management Engineer
Jun. 2015 - Oct. 2017Jakarta Raya, Indonesia1. Monitor System, Network, and IT Facility 2. Troubleshoot Hardware and/or Software 3. Issue management (Assigning a task to an engineer, following up till it finished) 4. Provide a solution to clients based on their needs. 5. Provide a monthly report for systems, networks, and IT facilities.
PT. SIT Global SystemProgrammer
Jun. 2013 - Jun. 2015Jakarta, IndonesiaDevelop Point-of-sale applications.
PT IS ING SILVERInformation Technology Spv
Jun. 2011 - Jun. 2013Jakarta, IndonesiaManaging company IT Infrastructure and Point of Sale system, which includes Inventory Management System.
PT. Royal Cotton IndonesiaJr. Programmer
Jun. 2009 - Jun. 2011Jakarta, IndonesiaI oversee the company's HRIS and IT infrastructure as a Junior Programmer. In addition, I developed a Warehouse Management System.
PT IS ING SILVERInformation Technology Staff
Jun. 2007 - Jun. 2009Jakarta, IndonesiaDuring two years as an Information Technology Staff, I managed a Local Area Network, troubleshooted hardware and software, implemented a Point of Sales system, managed IT assets, and trained respected departments to use the Point of Sales System.
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