PricewaterhouseCoopersDirector, Digital Technology Solutions, Enterprise Architecture, & DevOp
Apr. 2000 - Oct. 2017Tampa, Florida, United StatesAs an executive leader, I delivered excellent outcomes for strategic planning, budget management, KPIs, resource planning, team leadership and development, product innovation, enterprise program development, and establishing a CoE for a global client base. My contributions included: • Led technical strategy, architecture, and design for a Microservices CPQ system. Re-platformed multiple legacy systems, updated the technology architecture, and streamlined business processes to reduce the technology footprint.
• Designed and executed next-generation e-commerce solutions, exponentially growing business, and increasing new client acquisition by 15%, while also retaining existing clients by delivering content through multiple channels.
• Architected and implemented innovative solutions for an airline and ensured Federal Mandated changes to Crew Rest Rules. Saved millions of dollars in operational costs by avoiding cancellations and ground stops and achieved $100M+ in annual revenue by integrating the AirTran Scheduling system.
• Realized $50M in cost savings, 40% savings in fuel consumption, and a 98% reduction in fraud by designing, developing, and launching custom operations systems.