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Work Background
PepsiCoDigital Office Sr Supervisor
Feb. 2025
PepsiCoSales Strategy Planning Supervisor
Sep. 2023 - Feb. 2025Bogotá, Distrito Capital, Colombia
D&S Global SolutionsSpecialist in business development
Jan. 2023 - Sep. 2023Austin, Texas, Estados Unidos* Participate in the planning and presentation of strategic plans for B2B clients nationwide through consultancies focused on process improvement and portfolio recovery. * Follow up on the development of the processes with each client and identify insights or atypical data in time bases. * Evaluate with each client on a monthly basis the compliance of the different key KPIs and define the objectives and strategies to be implemented for the next period. Achievements: * I generated for more than 25 B2B clients the recovery of more than 90000 USD in portfolio in 6 months, as well as the loyalty of these accounts so that more than 40 new accounts of each client were placed monthly. * I implemented the SAP ERP system for internal investigations of financial processes, I also managed to standardize the processes with each client thanks to the use of project management tools such as Trello and templates from emails and applications. * Thanks to my good performance I also participated in payment posting processes directly with the financial area working in two areas in a multidisciplinary way.
BBVA en ColombiaProcess and Productivity Analyst
Dec. 2021 - Jun. 2022Bogotá, Distrito Capital, Colombia* Analyze, debug and clean the data collected from the company's databases on daily behavior of the ATMs nationwide. * Submit reports on the functionality of ATMs and identify possible operational risks to mitigate errors and failures in front of customers. * Propose improvements to the used Business Analytics application that facilitate the sales process and banking services looking for efficiency and productivity for the business. Achievements: * Implemented the Data Studio tool to generate transactional reports with live update to improve the reportability indexes of the area by 60% as well as serve as a source of decision-making for senior management. * I established a process control matrix and monitoring of KPIs that were a fundamental part of the structuring national operational processes, which allowed to increase the productivity of more than 6,000 collaborators in the national offices.
TransPerfectProject Manager
Oct. 2021 - Nov. 2022Nueva York, Estados Unidos*Plan, execute and follow up on projects aligned to strategic plans implementing the methodology agile SCRUM. * Lead and supervise work teams to consolidate strategies that streamline the phases of projects. * Provide strategic consulting to clients based on analysis of the results of the execution of projects with in order to identify key insights for decision making. Achievements: * I directed the start-up of six projects of renowned international companies such as Samsung, Apple and Huawei, with a multidisciplinary team made up of collaborators in the United States and France, with which we achieved a compliance of 95% of the budget and objectives set. • I implemented for my team, a complete productivity tracking and recognition system in Power BI, the which positively impacted the development of my team in charge and I was recognized within the 360 evaluations with a score of 4.5 out of 5, showing the satisfaction the team had with my leadership.
OZAR TOOLSBusiness development specialist LATAM
May. 2021 - Oct. 2021India* Manage the loyalty of key accounts in Central America through CRM tools such as Hubspot and Podium, guaranteeing the best cost-benefit for both parties. * Capture potential customers from the technology sector through cold contact on LinkedIn, as well as carry out the business events at the national level. *Define and develop the necessary market research and digital marketing plans for the launch of the brand at the LATAM level. Achievements: •I generated for the company a database with more than 100 potential customers nationwide, which allowed the company to increase its sales by 30%, which represented more than 150,000 USD in the first quarter of 2022. * Standardize the business processes for the attraction, follow-up and closing of negotiations, which allowed to have a knowledge base for all cross-cutting areas in the company.
Fatima Al-Fihri Open UniversityHuman resources analist
Oct. 2020 - May. 2021Estonia* Analyze and monitor the different inputs of the climate assessments and surveys applied to more than 500 collaborators. * Propose to the VP of Human resources strategic plans for the development of talent that allow increasing productivity at a transversal level. * Plan and present leadership conferences for employees at national and international level Achievements * I held more than 5 leadership and soft skills development conferences for more than 400 employees worldwide, generating a transformational impact on the development of soft skills and strengthening the employer brand. * I improved the NPS levels by 15% thanks to the development of new career plans and wellness plans that generated a better level of employee satisfaction with the company.
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