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Work Background
IT CompanyHead of HR (IT)
Jun. 2018Ukraine• Acting as an HR Business Partner providing HR advisory in all HR functions; performance management, recruitment, training, career development, and legal issues;
• Assisting management to reach the business goals through the most current HR tools;
• Working with business managers and be the first line of support for HR-related
processes;
• Developing Agile Culture of a company;
• Working on increasing satisfaction, motivation, engagement, and retention in the
company;
• Supporting change management initiatives from business;
• Reviewing HR procedures regularly, ensure adherence to all relevant legislation;
• Developing and implementing HR policies and procedures continuously;
• Working closely with the finance department for healthy on-boarding, exit
procedures, payroll information and continuous employee affairs;
• Welcoming new employees to the organization by conducting onboarding meetings;
• Participating actively in the HR strategy;
• Leading implementations of new HR projects;
• Achieved turnover rate decrease YoY;
• Successfully promoted HR brand;
• Salary review process improved – introduced Hay Group IT salary market analysis;
• Implemented effective remote work approach due to COVID-19.
ConscensiaHead of HR (IT)
Feb. 2017 - May. 2018(maternity leave position) Responsibilities and results:
• Recruitment Policy and Process Optimization with proven records;
• Regular monitoring of the IT market to determine overpaid and underpaid resourced candidates;
• Negotiations with International customers on all staffing issues, upscale, rotation, compensation, etc.;
• Conducting IT salary market reviews;
• Performance Review practice optimization;
• Competency Centers development;
• Created platforms for mentoring programs implementation;
• Optimized onboarding program;
• Implemented new HR recruitment policies to optimize business costs;
• Trained team of HRs to conduct performance reviews;
• Consulted shareholders on various HR issues;
• Training team leads in management basics;
• HR branding with proven records of success;
• Events coordination;
• Budgetting.
EPAM SystemsTraining & Development Manager
Jan. 2016 - Feb. 2017Kyiv, Ukraine• Managing all T&D processes (more than 4000 training hours/year);
• Managing training team (5 trainers, 2 service managers, 3 training assistants);
• Hiring personnel and onboarding;
• Talent Management support based on Competence Model;
• Informational management;
• Mentoring Program development and implementation control (29 mentoring programs with up to 650 mentees);
• Budgeting;
• Strategic planning;
• Negotiations with external vendors;
• IT events organization and support;
• Occasional involvement as a speaker/trainer; • Reporting locally to Country Head, Globally to T&D Director.
ShellHead of T&D Department
Sep. 2013 - Jan. 2016• Implementation of the full circle T&D programs: training development, control of
the training schedule, after-training instructions and coaching;
• Managing training team;
• Hiring personnel and onboarding;
• Developing HR procedures;
• Talent Management,
• Providing full operational support to the Sales & Operations team;
• Achieved 28% growth in Shop Sales after implemented T&D programs;
• Personnel turnover decreases from 60 to 30%;
• Successful Training Center project implementation;
• Assistance in creation of individual development plans;
• Coaching (GROW model);
• Motivating programs creation and implementation;
• Budgeting;
• Six Sigma approach.
MobilochkaHead of T&D Department, Business Trainer
Nov. 2010 - Feb. 2013• HR-support procedures: goal setting and evaluation of the effectiveness, teaching and
development, rotation and motivation of the personnel.
• Setting and implementation of the Company’s strategy in HR issues;
• Implementation of the full circle T&D programs: training development, control of the
training schedule, after-training instructions and coaching;
• KPI evaluation through testing and assessment, control of the “Mystery Shopping” program
within the company (more than 415 retail stores around Ukraine);
• Budgeting;
• Coaching managerial staff;
• Conducting trainings “HR management”, “Coaching”, “Effective negotiations”; Planning, organization, motivation, control and teaching subordinates (9 people); • Control and optimization of the tutorship process;
Optimization of the Talent management program; • Cooperation with the external T&D providers.
AllianzBusiness Trainer
Sep. 2009 - Nov. 2010• Implementation of training system (Development of the Training Concept, Training Statute, • Implementation of the Training Plan on the basis of the Allianz Competency Model, Individual approach, Implementation of self-study process);
• Complete training circle (from defining the needs to the evaluation of the effectiveness of training system);
• Creation and implementation of trainings according to the Company’s strategy;
• Creation of electronic library (e-books, video and audio);
• Organization of external training process (negotiations with training companies, short and long-term cooperation);
• Conducting of the following trainings: Effective Sales Methods, “Cold” Calls, Answering Objections, Cooperation with Aggressive Customers, Stress Management, Time Management, HR Basics, Effective Negotiations, Coaching, Effective Motivation.
• Coaching for sales-managers (“cold” calls, sales, negotiations, personal growth); • Talent Management;
• Excellent feedback (will present if needed).
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