Telmar Network TechnologyOperations Director
Jul. 2008 - Jun. 2009Campinas, São Paulo, BrazilResponsibilities: 1. Directing scope, schedule and costs of the project portfolio; 2. Establish and control team performance goals, assess performance, motivate, provide feedback and perform dismissals and/or hiring; 3. Direct investment and expenditure budget; 4. Implement and maintain infrastructure to support operations (test lab, branches, and new business partners); 5. Manage inventory (own and third-party) of supplies (more than 100 thousand items!); 6. Direct national and international logistics; 7. Direct internal and external management reports; 8. Direct responsibility for SAP project implementation in the Company 9. Negotiate with major customers (Ericsson, Nokia-Siemens, Alcatel-Lucent,
Telefônica, TIM, VIVO, Claro, etc.)
Results: 1. I implemented (from scratch to the operational start) the repair lab in Valinhos plus 12 branches
(warehouses) in the state of SP; 2. I enabled the management of spare parts for Telefônica (R$ 66M contract)